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(非會員)
0
0
2007-12-07 0 瀏覽
I was trying to make a reservation for the X'mas Eve dinner last week. I was attracted by the sea view of Water Mark, and then I called in for a reservation. The host told me that they need me to fill out a form for the reservation, and requested from my email address. And then I called in the other day since I had received nothing from them, and then the host told me that their catering director was very busy, maybe she had no time to send me the email, and then I said what about I gave her
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I was trying to make a reservation for the X'mas Eve dinner last week. I was attracted by the sea view of Water Mark, and then I called in for a reservation. The host told me that they need me to fill out a form for the reservation, and requested from my email address. And then I called in the other day since I had received nothing from them, and then the host told me that their catering director was very busy, maybe she had no time to send me the email, and then I said what about I gave her my email again in case if there was any techical problem, but the philippino host rejected my offer. And then, I call in again today, they said, they are fully booked!!!! And then they asked me for my email address, and they said, they had sent me the menu on the 4 Dec, but I'd checked my email account again and again. I had received nothing from them!!!!
I duno what attitude are they offering. also, how can reservation be made w/ email but not on the phone!
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
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(非會員)
0
0
2007-12-06 5 瀏覽
Bad service and Racism during reservation already put me off from trying this restaurant.I called to reserve a table for 24 Dec. They said they would send me the menu and a form through email and I needed to fax them the form with details. That's ok. So I left my email. I did not receive any email the next day, So I called them. The lady double checked my email address which was correct. she said she would send me email that day and they were not yet full and told me not to rush. But I did no
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Bad service and Racism during reservation already put me off from trying this restaurant.

I called to reserve a table for 24 Dec. They said they would send me the menu and a form through email and I needed to fax them the form with details. That's ok. So I left my email. I did not receive any email the next day, So I called them. The lady double checked my email address which was correct. she said she would send me email that day and they were not yet full and told me not to rush. But I did not receive any email at the end of the day, So I just called again that evening... the girl told me they were doing the email one by one and I just have to wait and then just hang up.... I waited 2 more days and still no email.

Then I asked my western friend to call for me. left his email address and the next day he got the email of the menu and form.

1. How long does it take to send an email? I have been waited for 4 days.
2. The western friend of mind called and he got the email the next day, if this is not racism I dont know what you call it.

I was already so poorly treated just to make a reservation, I dont know how I would be treated if I really go there.... I will never eat at this restaurant.
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
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味道
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等級1
2
0
2007-12-04 17 瀏覽
比我們的座位很差近門口位.但是裡面很多臺無人坐, 都唔知個帶位點安排. 安排座位服務很差.差.差.差.差.
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比我們的座位很差近門口位.但是裡面很多臺無人坐, 都唔知個帶位點安排. 安排座位服務很差.差.差.差.
差.
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
人均消費
$500
等級1
2
0
2007-12-04 22 瀏覽
比我們的座位很差近門口位.但是裡面很多臺無人坐, 都唔知個帶位點安排. 安排座位服務很差.差.差.差.差.
更多
比我們的座位很差近門口位.但是裡面很多臺無人坐, 都唔知個帶位點安排. 安排座位服務很差.差.差.差.
差.
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
人均消費
$500