Hemma

營業中

休息中

Item: Hemma
Rating: 3
Author: bettinananana

200 食評

味道

環境

服務

衛生

抵食

31439

西環

$51-100

西式 All Day Breakfast 西式糕點咖啡店

119

bettinananana

等級1

I asked if there was a takeaway for the cheesecake. The staff was very rude and said no takeaway and did not even try to help. I ordered a Hemma breakfast, a matcha and a Hojicha cheesecake and wanted to take away the cheesecake because I couldn’t finish all the food. The staff told me I needed to assess my food volume before ordering to see if I can finish it first before ordering. I am a paying customer who ordered quite a lot and the staff treated me like I’m in an exam room and didn’t read t

I asked if there was a takeaway for the cheesecake. The staff was very rude and said no takeaway and did not even try to help. I ordered a Hemma breakfast, a matcha and a Hojicha cheesecake and wanted to take away the cheesecake because I couldn’t finish all the food. The staff told me I needed to assess my food volume before ordering to see if I can finish it first before ordering.

I am a paying customer who ordered quite a lot and the staff treated me like I’m in an exam room and didn’t read the question carefully before answering. Very poor customer service. Food is good but I will not come again because of this attitude. The staff did not make me feel welcome at all.