十下火鍋

SUPPA Hot Pot by ATUM
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2019-03-01 66 浏览
We made a reservation at 7:30pm and the staff said we need share the table, which is totally fine and we arrived on time. However, they told us we only have 1 hour to eat when we arrived the restaurant (they didn't mention in the phone). No apology, nothing. Seriously? Finish a hotpot in 1 hour? Why couldn't just tell the customer that the booking is full? Bad customer service indeed.
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We made a reservation at 7:30pm and the staff said we need share the table, which is totally fine and we arrived on time.

However, they told us we only have 1 hour to eat when we arrived the restaurant (they didn't mention in the phone). No apology, nothing. Seriously? Finish a hotpot in 1 hour? Why couldn't just tell the customer that the booking is full? Bad customer service indeed.

(以上食记乃用户个人意见 , 并不代表OpenRice之观点。)
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