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Wasted 40 minutes waiting for nothing
2025-03-01 240 瀏覽
I placed the take away order at 18:45 while my starving kids are waiting on the car. Till 19:10, they still not call my number (my number was 14 but they were preparing food for 28). I asked the staff the status and she was telling me I still have to wait for the kitchen food. At 19:20, kitchen was sending out order but that wasn’t mine. I asked again for the status, I saw the staff secretly printed my order and gave to kitchen. I asked again and finally they told me that they missed my order an
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I placed the take away order at 18:45 while my starving kids are waiting on the car. Till 19:10, they still not call my number (my number was 14 but they were preparing food for 28). I asked the staff the status and she was telling me I still have to wait for the kitchen food. At 19:20, kitchen was sending out order but that wasn’t mine. I asked again for the status, I saw the staff secretly printed my order and gave to kitchen. I asked again and finally they told me that they missed my order and I have to wait for another 15 minutes. That was totally ridiculous to let your customer wait for nearly 40 minutes for nothing.
Finally I got the refund and went to McDonald instead. Leaving this message to warn somebody else, unless you want to waste your time to wait for nothing.
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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    用餐日期
    2025-03-01
    等候時間
    50 分鐘 (外賣自取)
    人均消費
    $100 (晚餐)