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2021-07-31
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Food is is ok, but service can be improved.1. When I arrived the waitress asked me to scan the "QR code" from the wall( this is normal and she was just doing her job, which I totally understand). I asked her if there is the possibility to leave my contact details on paper, the waitress said only the option of the app is available. I didn't expect this at all when even entering museums you have the option to fill your data in paper and before entering they will call your phone number to verify yo
1. When I arrived the waitress asked me to scan the "QR code" from the wall( this is normal and she was just doing her job, which I totally understand). I asked her if there is the possibility to leave my contact details on paper, the waitress said only the option of the app is available. I didn't expect this at all when even entering museums you have the option to fill your data in paper and before entering they will call your phone number to verify you are giving real information.
Honestly, if it wasn't because my friends wanted to try this restaurant I would have left and go to another French restaurant as there are several in Hong Kong and similar price range.
2. They don't serve water, if you want water you need to order it and it will be billed as they dont serve Tap water, totally understand the restaurant support sustainability but I think a serving a glass of water without any charge is acceptable specially when the price of the dishes are not cheap.
3. The minimum space between tables it wasn't happening. So they force you to scan the "QR code" but the space between tables they dont follow! They didn't even have the transparent dividers... come on, even the local noodles restaurants have the dividers...
4. The waitresses would come every 15 min to check if you have finished the dishes, luckly they didnt ask until you really finish it, but their presence coming and going time to time it was kinda annoying.
I wouldnt say the restaurant and food is amazing, is just ok, as I have been in other restaurants similar as this one where the lunch menu price is similar and environment and service is better than this one.
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