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2010-11-07
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I've eaten at The Quarterdeck before this time and really enjoyed it. The atmosphere is relaxed and if you're lucky enough to get a table by the window then you'll have a gorgeous view of Central throughout your dinner. The taste depends mainly on what you like to eat. The Quarterdeck is labeled as an Australian restaurant so don't expect layers upon layers of flavor throughout your dish because that's simply not how Australian cuisine is. I've had the ribs as well as the burgandy lamb shanks. B
However, I think the biggest place where The Quarterdeck stands out is in service. The first time I went there I noticed that the staff seemed a bit...unorganized. This time was much worse. We were sat immediately because the restaurant was close to empty. When asked if we could sit by the window, as I had done previously, we were told no and then were sat at a corner table next to the register; all this in a restaurant that maybe had two full tables at the time. I questioned my friends several times whether our waiter actually worked at the restaurant or not. He had no idea what was on the menu and when asked if we could substitute pumpkin mashed potatoes for couscous he replied "I don't know, I guess". When our food finally arrived it was delicious, I won't lie, I enjoy their food a lot. We were having a great time eating until my friend pulled a piece of plastic about 20cm out of his side salad, (picture included).
When informed of the issue, a manager told us, "oh, that's what they wrap the meat in, it's probably just an accident. Can I get you guys some drinks?". Ok, I suppose the plastic is somewhat forgivable and I love their Twin Oaks. However, we were in for a surprise when we were told that our compensation for having plastic in our food was a soft drink or bottle of water. Are you kidding me?
If you care nothing for service then you'll have a great time, the food and wine selection is wonderful. However, I will never eat there again.
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