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2021-02-07
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So it was my friend’s birthday and I booked this restaurant because of positive online reviews. Therefore, we went there with high expectation, but we left with disappointment. 1) FoodI would say the food was mediocre and you won’t even want a second bite.2) ServiceWhen you pay nearly $380 ( after plus one ) per head for a tea set, you will expect service of those with similar prices like Mandarin Oriental and the Peninsula. To our utter surprise, they treated us like we were paying $38/set at a
1) Food
I would say the food was mediocre and you won’t even want a second bite.
2) Service
When you pay nearly $380 ( after plus one ) per head for a tea set, you will expect service of those with similar prices like Mandarin Oriental and the Peninsula.
To our utter surprise, they treated us like we were paying $38/set at a “cha chaan teng”. To be fair, the service provided by staff from Hong Kong was alright, though still incomparable with 5-star hotels. However, those non-hong kong staff are horridly ill-mannered.
We asked one of the non-Hong Kong staff to take pictures for us. She pulled a long face and didn’t respond to us. After, taking one single picture, without even hinting us with the typical countdown (3,2,1...), we asked courteously if she could take one more. To our dismay, she showed us a pissed face and snapped another shot instantly. Without even one utterance, she left our table promptly as if we were contagious. Who would have expected to be treated like this in a such a “high-class” restaurant?
To sum up our experience, it’s a restaurant with food of a 3-star hotel, service of a fast food restaurant while charging you “as if” it’s a 5-star hotel. If you don’t wanna ruin your friend’s birthday or any happy moment of your life, don’t repeat my irreversible mistake.
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