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I had lunch with my colleague at this restaurant for the first time. Though I did mark my request for a table next to window side when making the reservation via openrice, the staff didn’t offer us a window side table and I also noticed that the window side had been fully occupied at the time of our arrival. We were seated at the chef’s counter in the end. When we were halfway through our meal, there was an incident where a waitress dropped the plates with food on the floor, which also unfort
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I had lunch with my colleague at this restaurant for the first time. Though I did mark my request for a table next to window side when making the reservation via openrice, the staff didn’t offer us a window side table and I also noticed that the window side had been fully occupied at the time of our arrival. We were seated at the chef’s counter in the end. When we were halfway through our meal, there was an incident where a waitress dropped the plates with food on the floor, which also unfortunately spilled some food on my shoes. Besides cleaning up the mess in a quick manner, the other staff immediately offered us another table and provided me some napkins to clean off my shoes. One thing that impressed me so much is a male staff who looked like the owner or manager of this restaurant shortly came over to apologize and give us our meal free. I had never come across with such superb service at any restaurant in Hong Kong before, though similar incident did happen on me for not only once. Although the food served here is a bit fusion, I can say its service is typical Japanese based on my experience this time.

On food, I ordered the eel & egg don set with yuzu ramen, while my colleague had yuzu ramen. The eel was tender & had no bones. Yuzu ramen with chicken meatballs was in chicken-based broth with some yuzu scent, where the broth was rich & creamy but not fatty or oily.

Given the quality of service & food here, I must come over again to give other dishes a try!
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
味道
環境
服務
衛生
抵食
用餐日期
2019-09-30
用餐途徑
堂食
人均消費
$150 (午餐)