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2010-09-23
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That was all what I included. Food was good, with reasonable price. Nice view towards the Victoria Harbour. But the service was a complete disaster. - No one poured the tea until u request. One staff poured the nearest cup and went away. - No one cut the raw meat for you, they only serve a pair of big scissors that you had to cut the meat yourself. One more thing, it was dangerous to have such a big pair of scissors to customers- Waitress could 'black face' you: our table was already very full.
Food was good, with reasonable price. Nice view towards the Victoria Harbour.
But the service was a complete disaster.
- No one poured the tea until u request. One staff poured the nearest cup and went away.
- No one cut the raw meat for you, they only serve a pair of big scissors that you had to cut the meat yourself. One more thing, it was dangerous to have such a big pair of scissors to customers
- Waitress could 'black face' you: our table was already very full. One pony-tailed waitress served our fried rice quickly in a grumpy mood. The next minute she was having big smile, nice, polite, great and quick service to a table of foreigners.
- We ordered coke, we finally had them until we called again the second time, after a long period of time
- No one cleared our table and we had to switch off the burning stove ourselves (the net was burnt)
- Have been asking for dessert several times to different staff and no one responded (or remembered). We asked one waitress claimed she was the reception but kept serving food.
We have already commented to the manager immediately. Tho she waived the service charge ... it does not mean that your staff did not provide any service. No improvement at all.
I feel sorry to the chef that the dishes are so nice, the manager is very polite and one male staff is good ... Sorry to say: I dun really want to go again.
張貼