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2013-01-15
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If you are looking for unfriendly services from a local restaurat, make sure you visit this place. I accompained my wife there for an early lunch in Dec 2012. I had my lunch already thus we only orderd one lunch set initially. All of a sudden, the unfriendly manager came and said there was a minimum charge and gave us a look that we occupied their table when the place was not full at all. We did not want to argue with the manager during the holiday seasons, thus, ordered another lunch set. Whil
If you are looking for unfriendly services from a local restaurat, make sure you visit this place.
I accompained my wife there for an early lunch in Dec 2012. I had my lunch already thus we only orderd one lunch set initially. All of a sudden, the unfriendly manager came and said there was a minimum charge and gave us a look that we occupied their table when the place was not full at all.
We did not want to argue with the manager during the holiday seasons, thus, ordered another lunch set.
While asking for the bill, I asked for a box to pack up the untouched lunch set, the waitress told me that a box costed 5 dollars. I told her that we were not happy with the minimun charge policy becuase we should be informed while we walked in, not during the lunch. Also, I must say that there was nothing written anywhere about the minimum charge policy.
The waitress informed the famale manager and the manager came with a disgusted look and said LOUDLY that "I can waive your 5 dollars box". I replied "I am not complaining about the 5 dollars, I am talking about the minimum charge policy". She replied "Oh, my staff did not tell you when you walked in?!" Then she walked away.
I thought the pre-requsite for being a manager is to know the customers' needs and complains before anyone in his/her team.
If you think this is a single incident, please read other comments about this place as well.
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