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2021-05-26
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The purpose of coming to this restaurant is for birthday celebration. They had a Peking duck set dinner which we wanted to try. However... 為了慶祝生日和他們的片皮鴨套餐而來，怎料...1. Booking made a week ago and they gave us a bad table. Noisy, not much a/c and near the entrance. We changed the table to the inside which was airy, quiet and comfy. 一星期前已經book了枱，理應會有好位置。怎料，他們給我們的是門口位，又熱又嘈。向他們轉入面的枱，又涼又靜又舒服。2. They said the Peking duck set was still available and I couldn’t preorder the set when I made the table bookin
1. Booking made a week ago and they gave us a bad table. Noisy, not much a/c and near the entrance. We changed the table to the inside which was airy, quiet and comfy. 一星期前已經book了枱，理應會有好位置。怎料，他們給我們的是門口位，又熱又嘈。向他們轉入面的枱，又涼又靜又舒服。
2. They said the Peking duck set was still available and I couldn’t preorder the set when I made the table booking. But all sold out as I ordered on the day. And guess what, I saw people were having it as I finished dinner. How come? 訂位時問了兩次那天是否有片皮鴨餐，那位服務員都話會有，但不可以預先訂。可惜，當晚他們說已經賣哂。我們在晚餐後發現，有人正在享用片皮鴨。點解既？
3. Poached rice in lobster broth took over an hour. It came when we finished other dishes. We asked about it and the waiter didn’t get back to us until we asked a second time which she said would come in few min. And after the third time asking her, and us waited for another 5-10min, it finally came. Another waiter served us with clean bowls but her hand was touching the inside of the bowls. 龍蝦湯泡飯要等一小時，其他餸都差不多吃完。問完一次都不會即時通知我們是否漏單，問第二次就話幾分鐘就得，到第三次，我們再等5-10分鐘，終於等到。另一女侍應拿乾淨碗給我們，但把手放入碗內的將碗一個一個排開，幫我們分飯。
4. Lobster udon with cheese was $298 on the menu but raised to $388 on the day. They said because the lobster is 1 catty 8 tael instead of the written 1 catty 2 tael. I didn’t order it but want to raise up this issue that it isn’t fair to the customers. How could you raise up the price without mentioning on the menu? 芝士龍蝦烏冬寫明是$298,但因為那天的龍蝦是斤半重，而不是餐牌的一斤二両所以要加到$388. 好奇怪。餐牌無提及會即場加價。如果你是為了用這個價錢吸引食客，那麼，餐廳為什麼會即場加價而沒有預先說明？
I’m wondering if they are serving the locals like this, can they be truly honest and serving well to the tourists? 我很想知道這間餐廳對本地人的服務品質是這樣，那麼對遊客，他們會服務得好和真誠嗎？
張貼