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Disappointed customers experience
2025-04-17 2165 瀏覽
Poor seating arrangement I have ever encountered at any of the bars here in HK, squeezing 8 ppl into a table which is originally designed for 4, with us sharing a table with another group of 5. One big guy of another group was kind of squeezing my girl friend out of her seat. He was sitting like shoulder to shoulder, can u imagine it’s like a “cha chaan teng” 茶餐廳? Totally can’t imagine it happened in a Top 1 bar in Asia. It was my first time visit and I promise it’s my last time too. Only one wa
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Poor seating arrangement I have ever encountered at any of the bars here in HK, squeezing 8 ppl into a table which is originally designed for 4, with us sharing a table with another group of 5. One big guy of another group was kind of squeezing my girl friend out of her seat. He was sitting like shoulder to shoulder, can u imagine it’s like a “cha chaan teng” 茶餐廳? Totally can’t imagine it happened in a Top 1 bar in Asia. It was my first time visit and I promise it’s my last time too. Only one waiter who came to check on us, others seemed like not caring at all. I know they were busy, but it cannot be an excuse for offering such kind of service.

That caring waiter then found out one of our cocktails tasted awful, and he offered a free one to compensate us. Johnny is the best employee among all your waiters/waitresses, pls give a big applause to him, and we thank him for not ruining our night.

Please improve your service and emphasize on customers experience by arranging the seats with more personal space. Although making profit is important, how to make your customers coming back is more crucial!
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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    味道
    環境
    服務
    衛生
    抵食
    等候時間
    100 分鐘 (堂食)
    人均消費
    $420