影片
2021-08-10
3752 瀏覽
i hv made phone call several times as to book the table for lunch , and got a sms confirmation rapidly. unfortunately i got to cancel the booking one day before appointment , i did it by texting to the number which i received the confirmation sms . No reply indeed.finally i got a phone call on the booked hour, i could not be free to answer. From the number seen, it's from the restaurant. Likely the cancellation through the sms hadn't work. It's my fault not to do cancellation properly by phone
unfortunately i got to cancel the booking one day before appointment , i did it by texting to the number which i received the confirmation sms . No reply indeed.
finally i got a phone call on the booked hour, i could not be free to answer. From the number seen, it's from the restaurant.
Likely the cancellation through the sms hadn't work.
It's my fault not to do cancellation properly by phone. but i really think cancellation or amendment should hv been much more convenient for customers in this AI era.
true too to Openrice i feel.
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