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2011-07-13
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It's my first time to visit this restaurant and had buffet dinner in Window Cafe. Though some friends recommend this place but somehow it was worse than my expectation.Food varietySatisfactory with a reasonable coverage of food such as Japs, seafood, Indian and Chinese dishes. i. Japs - the choices of sushi and sasimi were a bit few and the quality is not that good. ii. Seafood- Oysters, as mentioned in other comments, were come with a quota system. Everybody can only get 2 pieces each time
Food variety
Satisfactory with a reasonable coverage of food such as Japs, seafood, Indian and Chinese dishes.
i. Japs - the choices of sushi and sasimi were a bit few and the quality is not that good.
ii. Seafood
- Oysters, as mentioned in other comments, were come with a quota system. Everybody can only get 2 pieces each time and people always queue up in front of the oyster counter. Oysters supplied at latter time are less fresh and smaller in size, not that clean also...
- Crab leg supply is not that sufficient and people queued up again. It was not that freash and heavily frozen.
iii. Indian - a bit spicy but quite good, especially the lamb
iv. Grill beef - cold and dry, cannot raise appetite
v. Goose liver - excellent provided that it is not left on the buffet bar too long and still hot
vi. Dessert
An excellent area with many varieties -
- chocolate fountain: fancy
- crepe: real time preparation, good!
- iced special drink by self preparation
- bean curd (very smooth texture!)
- sweet bean soup
- pudding: mango favor is good but mango is a bit small
- chocolate cake: excellent
- tiramisu: ok
- waffet: it'd better make real time, it's cold
- mango napolean: good!
- 梳乎里: excellent
Table reservation:
I made a very advance booking and reserved a table next to the window. However, the height of the floor is quite low and therefore the environment is very very noisy! May be it's also summer time and many families bring along with kids and teenages.
Food replenishment
Also the replenishment of dishes such as oysters and crab legs are slow which makes people queuing, and often "competes" for food. It's not something acceptable in a high class hotel.
Price promotion:
It probably works well with open rice 20% discount (not applicable on 10% service charge), compass visa 15% discount, and 5 for 4 (effectively 20% off).
Total spending: HKD 1795 for 5 people.
Car park: too few parking spaces in the hotel
The dislike: environment and other diners, services
The price promotion downgrades the whole dining environment and experience, attracts too many people, some rushing for food due to lack of supply in certain dishes! Unacceptable...When I left, some impolite people in the lift tried to block it and bumped my senior mum and pregnant wife out. I don't know whether they are mainlanders or HK'ers but these are not something expected in a high class hotel. I'd never seen this in Marriot, Conrad, Shangrila or even Hyatt.
People run and bump into others when they compete for food! But the waiters did not do much to stop them.
Ending word:
I believe the dining experience would be much better by spending around a hundred more per head elsewhere. Most of the food can be found in other hotels as well.
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