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2024-12-16
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（中文版在下面）We saw an Openrice promotion so we booked a table for dinner. We arrived like 20 minutes ahead and the whole place looked so empty. We walked past the reception, through the main corridor but couldn't spot even one waiter. At the main dining area we finally saw around 5 waitresses standing there staring at us but did nothing, just like Mona Lisa. It felt so odd. Having got no indication, we randomly picked a table to sit.I think it was their supervisor who approached us finally. She chec
We saw an Openrice promotion so we booked a table for dinner. We arrived like 20 minutes ahead and the whole place looked so empty. We walked past the reception, through the main corridor but couldn't spot even one waiter. At the main dining area we finally saw around 5 waitresses standing there staring at us but did nothing, just like Mona Lisa. It felt so odd. Having got no indication, we randomly picked a table to sit.
I think it was their supervisor who approached us finally. She checked our booking phone number, and said we should wait at the waiting area until the booking hours started, and emphasized there was a limit of 90 minutes dining time. We were surprised of being kicked out when the whole place was so empty, and we thought the 90 minutes limit was irrelevant to our question. The supervisor said "we are just adhering to the booking time".
At the waiting area we were sitting with question marks. 10 minutes later, we decided to ask them again if we can just sit inside as it's almost time. Their supervisor's answer was still the same, and again she emphasized the dining time was limited to 90 minutes. We were like, did she understand our question at all?
Then we asked "how about walk-ins? Do they need to wait when there are all these empty tables?". A waiter nearby heard us and said in an impatient tone against difficult customers, "it's company policy!". We found it funny and asked what kind of policy was that. The supervisor finally said it's the terms of the openrice promotion.
We still can't understand the significance of not giving some flexibility of starting time while they could limit our dining time to 90 minutes, but if they told us the terms of the openrice promotion was that stringent at the first place, we wouldn't have pressed on.
10 minutes later, it was finally our booking time and we walked to the empty dining area, and the impatient waiter asked for our booking phone number, again.
A waitress guided us to a table. Quite a nice view I must say, overlooking the Victoria Harbour, compared to the waiting area. Again, the waitress reiterated the openrice promotion limited our dining time to 90 minutes. Adding to that, she said the openrice promotion was limited to the boneless versions of the dishes under promotion. We asked which were the dishes under promotion, and they (like 6 waiters and waiteesses) spent 3 minutes to figure out.
Ok, finally we are talking about the food.
Chicken was ok, crispy at first but the sauce wasn't cooperative to keep the crisp. Stir-fried glass noodles was perfectly the style that suitable for HK people, not too oily. Makgeoli cocktail was supposed to have alcohol but when tested on our bodies it apparently had 0% alcohol. Tasted thick and nice and quenched our thirst though.
90 minutes. Time's up!
As we expected, a waitress came to us with our bill at exactly 90 minutes. Well done time keeper! Ok we placed a credit card and waited there for 5 minutes. No one. Upon asking, we had to settle the bill at the reception. If the 90 minutes limit was so important why didn't they tell us where to settle the bill?
We left the restaurant seeing no one queuing up.
我們看到 Openrice 促銷所以訂了檯。我們提前 20 分鐘到達，整個餐廳都是空的。我們走過接待處，穿過主走廊，但一位侍應都見不到。在用餐區，我們終於看到大約 5 位侍應站在那裡盯著我們但什麼反應也沒有，就像蒙娜麗莎一樣，感覺超奇怪。沒有任何指示的情況下，我們隨便選了一張桌子坐下。
走過來的應該是位主管。她問了我們的預訂電話號碼，並說我們應該在等候區等待至預訂時間，並強調用餐時間限制為 90 分鐘。當整個地方如此空蕩蕩時，我們很驚訝地被趕了出來，而且我們認為 90 分鐘的限制與我們的問題無關。主管說「我們只是遵守預訂時間」。
在等候區，我們帶著問號坐著。 10分鐘後，我們決定再次詢問他們是否可以坐在裡面，因為時間已經差不多了。主管的回答還是一樣，並且再次強調用餐時間限制為90分鐘。我們想，她真的明白我們的問題嗎？
然後我們問「如果我們walk-in呢？當有這麼多空桌子時，walk-in需要等位嗎？」。旁邊的服務生聽到後，用對待西客的語氣說：「這是公司規定！」。我們覺得摸不著頭腦，就問那是什麼規定。主管最後說這是openrice促銷的條款。
其實我們不明白為什麼不可以給我們在周圍都是空檯的情況下給我們先開始食，然後夠90分鐘才趕我們走。不過如果一早就說Openrice的條款就是這麼僵化，我們也不會問那麼多。
好吧，我們終於講食物了。
炸雞還可以，一開始很脆，但有醬汁然後很快淋。炒粉絲很適合香港人口味，不會太油膩。米酒本應含有酒精，但在我們身體告訴我們酒精含量只有 0%。Anyway，口感濃，味道好，解渴了。
90分鐘。時間到！
正如我們所料，侍應 90 分鐘時拿著我們的帳單來找我們。good job！好吧，我們放了一張信用卡，在那裡等了 5 分鐘。沒有人。詢問才知道要去接待處結帳。如果 90 分鐘限制如此重要，為什麼他們不告訴我們在哪裡結帳？
我們離開了餐廳，沒有人在排隊。
張貼
