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2022-06-04 909 浏览
We were having a wonderful day with our mother birthday. Somehow, Hu Tong ruined my day!Please allowed me to public that what my family has gone through, here is the fact:1. Bad attitude base on our ordering amount. We understood the charging policy, we supposed to spend fortune to celebrate with our dearest mother for her birthday. One of the waiter (John Yuen) kind of suspicious our spending power. His wording was so offend and here is the question:John Yuen: Would you mind to stick with dinin
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We were having a wonderful day with our mother birthday. Somehow, Hu Tong ruined my day!

Please allowed me to public that what my family has gone through, here is the fact:

1. Bad attitude base on our ordering amount. We understood the charging policy, we supposed to spend fortune to celebrate with our dearest mother for her birthday. One of the waiter (John Yuen) kind of suspicious our spending power. His wording was so offend and here is the question:
John Yuen: Would you mind to stick with dining city dinner set which your current order amount is not fulfil
with the policy, HKD 800 difference is it a problem to you? (We totally understood how much we need order to cover the policy scheme before we picked this venue)

2. We sincerely asked for a favour to drop a blessing sentence on deserts twice before dinner kick off. At last, there was nothing on the desert plate. These let our family down with this arrangement. (With your curiosity, please check with our attached photo as in below)

3. Customer service was fully focus in payment term rather than answering any of my request. We wondered is there any charges on cake cutting section, but there was no reply from Hu Tong between our text conversation. Yes or No question wont be that difficult to deal with, right ?

Loads of restaurant in HK is having a hard time during covid situation, how could we support them if their service like this? Do we deserve this kind of treatment ?


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