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Been meaning to try Quarterdeck for a while. Went to the Kowloon one last night and was very disappointed.Ordered the black mussels to start, which was quite nice.The main meal ordered was the reef and turf. The prawn was ok, but the steak was terrible. I ordered for rare, and it came out medium, with the outside of the steak very overcooked and dry, and only a touch of light pink in the middle. (Coincidentally my wife ordered blue and got rare).Asked a waiter to come over and have a look and sh
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Been meaning to try Quarterdeck for a while. Went to the Kowloon one last night and was very disappointed.

Ordered the black mussels to start, which was quite nice.

The main meal ordered was the reef and turf. The prawn was ok, but the steak was terrible. I ordered for rare, and it came out medium, with the outside of the steak very overcooked and dry, and only a touch of light pink in the middle. (Coincidentally my wife ordered blue and got rare).

Asked a waiter to come over and have a look and she basically ran away and asked the manager to come over. I explained the problem again when the manager came over and his response is that that the steak is cooked properly and it is how it is supposed to be cooked as rare, and it's not supposed to have blood oozing out. I said this is clearly not rare, but if you think this is cooked properly then there is nothing more to say. He then reluctantly offered to cook one more rare which I declined.

The waiters and manager then basically avoided our table, and didn't even bother to say thank you when I paid. I signed the bill (with no tip on top of the 10% service, which is a very rare thing for me to do), and the waiter basically had a disgusted look, shoved me my credit card and receipt without saying anything, turned around and walked away.

For the price range ($350 or so for a surf and turf) and a total bill over over $1000 for 2 people, the food and service was simply unacceptable.

(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
味道
環境
服務
衛生
抵食
用餐日期
2011-02-19
用餐途徑
堂食
人均消費
$500 (晚餐)