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2024-07-08
1022 瀏覽
Yet to have a chance to try. Booked a table on Sunday evening. Changed the booking from 7:30pm to 7:45pm.When we arrived at 7:38pm, the waitress said she gave our table which was originally booked at 7:30pm to some walk-in customers. We were waiting for another 20mins… no sign of any available seats, and the waitress was totally ignoring us, so we left. Shouldn’t a booking in the system meant anything? Knowing the walk-in customers wouldn’t be able to finish a tappanyaki meal in 10 mins, why n
When we arrived at 7:38pm, the waitress said she gave our table which was originally booked at 7:30pm to some walk-in customers. We were waiting for another 20mins… no sign of any available seats, and the waitress was totally ignoring us, so we left. Shouldn’t a booking in the system meant anything? Knowing the walk-in customers wouldn’t be able to finish a tappanyaki meal in 10 mins, why not ask the walk-in customers to wait for a few mins before ensuring the 7:45pm booking won’t show up?? It’s just messy. And when I asked the waitress, she replied in ‘complete confidence’ that she’s too busy to think of these because it was a very busy Sunday ! Totally unprofessional ! Maybe too much to ask for from a food court restaurant !??
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