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walk in入到餐廳,叫埋嘢食同飲,開咗氣泡水同无汽水,先至話畀我哋知因為有人一早預訂大餐,所以廚房要預備,問 我哋介唔介意等半個鐘?!另外牛扒都唔係特別平,唔緊要自由市場經濟,但服務就差到癲!千叮萬囑千祈唔好落油鹽,因為病人有需要!前線服務員話好的無問題,但最後端上枱嘅牛扒就鹹到飛起!作為醫生,我非常之擔心喎!唔好話病人,就算正常人都驚食到腎炎喎!!! 令人失望的用餐体验今日踏入这家餐厅,本期待着一场美味的邂逅,却不料遭遇了一场令人遗憾的用餐经历。点餐之初,我们便被告知由于有客人提前预订了大餐,厨房需要时间准备,询问我们是否介意等待半小时。虽然理解餐厅的运营需求,但这样的等待无疑给期待美食的我们带来了一丝焦躁。菜品的价格也让我们略感意外。牛扒的价格并不算特别亲民,虽然市场自由定价无可厚非,但与之形成鲜明对比的是,餐厅的服务质量却让人大跌眼镜。在点餐时,我们再三叮嘱服务员,因有病人的特殊需求,千万不要在食物中添加油盐。前线的服务人员满口答应,表示没有问题。然而,当牛扒端上桌时,那浓郁的咸味简直让人无法下咽。作为医生,我对于这样的食物安全与服务质量深感担忧。过咸的食物不仅对病人来说是一
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walk in入到餐廳,叫埋嘢食同飲,開咗氣泡水同无汽水,先至話畀我哋知因為有人一早預訂大餐,所以廚房要預備,問 我哋介唔介意等半個鐘?!

另外牛扒都唔係特別平,唔緊要自由市場經濟,但服務就差到癲!千叮萬囑千祈唔好落油鹽,因為病人有需要!前線服務員話好的無問題,但最後端上枱嘅牛扒就鹹到飛起!作為醫生,我非常之擔心喎!唔好話病人,就算正常人都驚食到腎炎喎!!!


令人失望的用餐体验

今日踏入这家餐厅,本期待着一场美味的邂逅,却不料遭遇了一场令人遗憾的用餐经历。

点餐之初,我们便被告知由于有客人提前预订了大餐,厨房需要时间准备,询问我们是否介意等待半小时。虽然理解餐厅的运营需求,但这样的等待无疑给期待美食的我们带来了一丝焦躁。

菜品的价格也让我们略感意外。牛扒的价格并不算特别亲民,虽然市场自由定价无可厚非,但与之形成鲜明对比的是,餐厅的服务质量却让人大跌眼镜。

在点餐时,我们再三叮嘱服务员,因有病人的特殊需求,千万不要在食物中添加油盐。前线的服务人员满口答应,表示没有问题。然而,当牛扒端上桌时,那浓郁的咸味简直让人无法下咽。作为医生,我对于这样的食物安全与服务质量深感担忧。过咸的食物不仅对病人来说是一种负担,即使是健康人士长期食用也可能对肾脏等器官造成损害,引发肾炎等疾病,这绝非危言耸听。

此次用餐体验,从等待的不耐烦到对食物品质的失望,再到对服务质量的极度不满,让这家餐厅在我们心中的形象大打折扣。我们理解餐厅运营的不易,但也希望餐厅能够更加重视顾客的需求与体验,尤其是在食品安全与服务质量上严格把关。希望餐厅能够反思此次事件,加强员工培训,提升服务水平,为顾客提供更加优质、安心的用餐环境。否则,这样的用餐体验恐怕难以吸引食客再次光临。



Today, stepping into this restaurant, we expected a delightful culinary encounter but were met with a regrettable dining experience instead.

Upon entering, we were informed that due to a prior booking for a large meal, the kitchen needed time to prepare and asked if we would mind waiting for half an hour. While understanding the operational needs of the restaurant, such a wait undoubtedly added a touch of anxiety to our anticipation for a good meal.

The pricing of the dishes also came as a bit of a surprise. The steak was not particularly affordable, and although market-driven pricing is understandable, it starkly contrasted with the poor quality of service we received.

When ordering, we repeatedly emphasized to the server that no oil or salt should be added to the food because of a patient's special dietary requirements. The frontline staff assured us that there would be no problem. However, when the steak was served, its overly salty taste made it almost inedible. As a doctor, I am deeply concerned about such food safety and service quality. Excessively salty food is not only a burden on patients but could also pose health risks to even healthy individuals, potentially leading to kidney inflammation over time. This is by no means an exaggeration.

From the impatience during the wait to the disappointment with the food quality, and then the extreme dissatisfaction with the service, this dining experience significantly tarnished our perception of the restaurant. We understand the challenges of running a restaurant but also hope that more attention will be paid to customer needs and experiences, especially concerning food safety and service quality. It is hoped that the restaurant reflects on this incident, strengthens employee training, and improves service levels to provide a better and safer dining environment for customers. Otherwise, such dining experiences may deter patrons from returning.



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(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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