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2020-12-27
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We had the worst experience at this restaurant today for lunch. The service was beyond disgraceful and awful. As a respected chain restaurant from Japan, there was no inkling of Japanese hospitality at all. I would only recommend this restaurant if you enjoy being greeted by half arsed greeting, waitresses listless taking order and giving abrupt responses to requests, outright rude Assistant Managers.(Jones Fung) who pretended not to understand our request and eventually when asked for a bowl o
This is not the first time dining here and I would have to say that the quality of food has been deteriorating and not consistent. What a disgrace to Ichinoden which graced from Kyoto.
I do consider myself as having dined at some of the finest restaurants in Hong Kong and never have I been met with such disgusting service. Even the char chan tengs have a better grasp of customer service than this.
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