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又話Pet Friendly, 帶左狗仔去坐外面,但又不停話隻狗啲毛痴住佢啲櫈??大家既動物冇毛就可以去既,如果食一餐飯比間話pet friendly 既職員不停行過黎叫你搵啲嘢cover 佢張櫈先可以坐上去真係有啲同我認知既唔同囉,不喜勿插
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又話Pet Friendly, 帶左狗仔去坐外面,但又不停話隻狗啲毛痴住佢啲櫈??大家既動物冇毛就可以去既,如果食一餐飯比間話pet friendly 既職員不停行過黎叫你搵啲嘢cover 佢張櫈先可以坐上去真係有啲同我認知既唔同囉,不喜勿插
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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2022-03-29 720 瀏覽
We went for the Weekend brunch on Saturday. Once we arrived, we were seated quickly and greeted by a friendly server.We ordered the Croque Madame and Shakshuka. They were both very nice. Both Dishes tasted good and the portion was large, also considering the price Croque Madam (135HKD) Shakshuka (145HKD) we think it was good value for money.For drinks we have 2 of their cocktails, Wake Me Up and Tropical Mojito.  Both tasted good. The flavour was good and alcohol taste was not too strong.Afterwa
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We went for the Weekend brunch on Saturday. Once we arrived, we were seated quickly and greeted by a friendly server.

We ordered the Croque Madame and Shakshuka. They were both very nice. Both Dishes tasted good and the portion was large, also considering the price Croque Madam (135HKD) Shakshuka (145HKD) we think it was good value for money.
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For drinks we have 2 of their cocktails, Wake Me Up and Tropical Mojito.  Both tasted good. The flavour was good and alcohol taste was not too strong.
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Afterwards, we tried a few more of their Belgium beers, as currently they have whole day happy hour deal as long as the pandemic restrictions are being enforced. 
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We would recommend this restaurant and will defiantly be coming back more often!
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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衛生
抵食
用餐日期
2022-03-26
用餐途徑
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人均消費
$300 (午餐)
推介美食
  • Croque Madame
等級4
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2022-02-10 616 瀏覽
Frites 主打比利時菜 其水準和環境也是上乘之選🍷木製桌椅 彩繪玻璃窗等裝潢依照傳統比利時啤酒屋設計 復古懷舊 高樓底的空間感在吋金呎土的香港較罕見.Steak and Frites 是其中一道招牌菜式 牛扒表面烤至微焦 牛味濃厚富肉香 中間保持著胭紅的柔軟肉質 薯條是粗薯 新鮮炸起 配上蛋黃醬滋味可口🥩.最經典必點的菜式還有烤豬手和Mussels 豬手外皮燒得香脆乾身 肉質腍身帶咸香 每隻Mussel 均滲滿香濃的忌廉醬汁 這兒每道菜式也很大碟份量足 是非常適合與三五知己聚會的好地方🥂
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Frites 主打比利時菜 其水準和環境也是上乘之選🍷木製桌椅 彩繪玻璃窗等裝潢依照傳統比利時啤酒屋設計 復古懷舊 高樓底的空間感在吋金呎土的香港較罕見
.
Steak and Frites 是其中一道招牌菜式 牛扒表面烤至微焦 牛味濃厚富肉香 中間保持著胭紅的柔軟肉質 薯條是粗薯 新鮮炸起 配上蛋黃醬滋味可口🥩
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最經典必點的菜式還有烤豬手和Mussels 豬手外皮燒得香脆乾身 肉質腍身帶咸香 每隻Mussel 均滲滿香濃的忌廉醬汁 這兒每道菜式也很大碟份量足 是非常適合與三五知己聚會的好地方🥂
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(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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用餐途徑
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用餐時段
晚餐
慶祝紀念
聖誕節
推介美食
  • Frites  House  Mussels
  • Steak  and  frites
等級3
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今次係去灣仔嘅分店👣👣好鍾意呢間餐廳嘅裝修,夠哂日光,又開揚~🥰.最欣賞嘅係OpenRice訂位仲有折添!!Weekend 5pm後,仲有任食牛扒promotion 📣逢星期一仲有$225任食青口優惠添🌟...▪️STEAK & FRITES $270 • 8/10**220g grilled USDA 1855 Black Angus Striploin**安格斯西冷扒叫咗medium rare🥩牛扒比較薄身,唔會太多筋位👍🏼不過略嫌肉味唔太突出,配埋on top嘅芥末醬就剛剛好😋薯條比較幼身,炸得幾脆,唔會太油,不過我個人就鍾意粗身嘅薯條多啲~😗整體份量都比較多,建議想食其他side dish嘅話,可以先叫一份試吓先😬..▪️Tropical Mojito *忘記了價錢* • 8/10*Rum, Passionfruit, Lemon, Fresh Mint, Sugar*酸酸甜甜嘅味道,唔會太淡,飲落都幾refreshing🍹
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今次係去灣仔嘅分店👣👣
好鍾意呢間餐廳嘅裝修,夠哂日光,又開揚~🥰
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最欣賞嘅係OpenRice訂位仲有折添!!
Weekend 5pm後,仲有任食牛扒promotion 📣
逢星期一仲有$225任食青口優惠添🌟
.
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▪️STEAK & FRITES $270 • 8/10
**220g grilled USDA 1855 Black Angus Striploin**
安格斯西冷扒叫咗medium rare🥩
牛扒比較薄身,唔會太多筋位👍🏼
不過略嫌肉味唔太突出,配埋on top嘅芥末醬就剛剛好😋
薯條比較幼身,炸得幾脆,唔會太油,
不過我個人就鍾意粗身嘅薯條多啲~😗
整體份量都比較多,建議想食其他side dish嘅話,
可以先叫一份試吓先😬
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.
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▪️Tropical Mojito *忘記了價錢* • 8/10
*Rum, Passionfruit, Lemon, Fresh Mint, Sugar*
酸酸甜甜嘅味道,唔會太淡,飲落都幾refreshing🍹
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(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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693
2
2022-01-02 2633 瀏覽
以前生日去過中環分舖,因座椅無靠背,所以都無想佢,其實其裝修有歐州古堡氣氛,即哈利波特魔法學院。 當天天氣涼涼地,有聖誕冬日感,去到友人告訴我訂錯時間由6點半變咗1630即4點半,好在他們早來,而且飲咗1round。 打開酒牌,花多眼亂,目不暇給,多款比利時酒,coctail,wine,beer相片影得靚,齋看都開心。 全場熱鬧,此區餐廳算最多人,對住閃燈聖誕樹,增添節日氣氛。 豐富蛋白沙律$160,無蛋白但有豐富蛋白質,藜麥野米玉米好健康,煙煙靱靱,有嘲頭,红菜頭油醋汁灑檸汁添生氣,酸酸甜甜,好醒胃;還有最愛牛油果,口感豐富,真滋味。 在比利時餐廳,當然要食青口~招牌忌廉青口$ 265,青口一般鮮嫩,有少少渣,加忌廉,滑咗少少,汁有味而不太咸,都係喜歡炸薯條蘸汁食。 Spaghetti Aglio &Olio $145, 蒜蓉橄欖油香草辣意粉,微辣,爽滑彈牙,填飽肚。 亮點,Happy Hour酒精飲品半價, 威士忌coctail Son of a Gun,果汁,Leffe Brune Draught $40, 酒精比較低,有麥味香,薯條有佢會成仙,我也喜歡其罐裝啤濃黑有奶味。
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以前生日去過中環分舖,因座椅無靠背,所以都無想佢,其實其裝修有歐州古堡氣氛,即哈利波特魔法學院。

當天天氣涼涼地,有聖誕冬日感,去到友人告訴我訂錯時間由6點半變咗1630即4點半,好在他們早來,而且飲咗1round。

打開酒牌,花多眼亂,目不暇給,多款比利時酒,coctail,wine,beer相片影得靚
,齋看都開心。

全場熱鬧,此區餐廳算最多人,對住閃燈聖誕樹,增添節日氣氛


豐富蛋白沙律$160
,無蛋白但有豐富蛋白質,藜麥野米玉米好健康,煙煙靱靱,有嘲頭,红菜頭油醋汁灑檸汁添生氣,酸酸甜甜,好醒胃;還有最愛牛油果,口感豐富,真滋味。

在比利時餐廳,當然要食青口~招牌忌廉青口$ 265,青口一般鮮嫩,有少少渣,加忌廉,滑咗少少,汁有味而不太咸,都係喜歡炸薯條蘸汁食。

Spaghetti Aglio &Olio $145, 蒜蓉橄欖油香草辣意粉,微辣,爽滑彈牙,填飽肚。

亮點,Happy Hour酒精飲品半價
, 威士忌coctail Son of a Gun,果汁,Leffe Brune Draught $40, 酒精比較低,有麥味香,薯條有佢會成仙,我也喜歡其罐裝啤濃黑有奶味。
蛋白沙律
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son of gun
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香蒜意粉
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(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
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環境
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用餐日期
2021-12-17
用餐途徑
堂食
人均消費
$250 (晚餐)
推介美食
蛋白沙律
等級2
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2021-12-01 693 瀏覽
The restaurant interior designed with European style really. Foods and beverages were fantastic. The mussels dish was world-class. The steak dish tasted excellent. Staff were helpful and friendly. Especially both managers Migs and Chris - would compliment their excellency. Took care of our experience really well with their outstanding service. Highly recommended the restaurant. Great experience and memories. Awesome spot for family, friends or colleagues gathering. Will come back definitely.
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The restaurant interior designed with European style really. Foods and beverages were fantastic. The mussels dish was world-class. The steak dish tasted excellent. Staff were helpful and friendly. Especially both managers Migs and Chris - would compliment their excellency. Took care of our experience really well with their outstanding service. Highly recommended the restaurant. Great experience and memories. Awesome spot for family, friends or colleagues gathering. Will come back definitely.
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(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
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衛生
抵食
用餐日期
2021-11-13
用餐途徑
堂食
用餐時段
晚餐
慶祝紀念
生日
推介美食
  • ClassicsteakFrites
  • Frites House Mussels
等級3
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2021-11-18 731 瀏覽
𝔽ℝ𝕀𝕋𝔼𝕊 𝔹𝕖𝕝𝕘𝕚𝕦𝕞 𝕠𝕟 𝕥𝕒𝕡Flemish Onion Soup ($95)Fish Fingers ($95)House Mussels 1/2kg ($265)Mariniere Mussels 1/2kg ($265)Classic Steak Frites ($295)香港少有嘅比利時餐廳以木枱木凳為主加上不乏外國顧客,餐廳氣氛唔錯食物方面,質素同份量兼備洋蔥湯比我想像中大碗同好飲,滿滿嘅芝士鋪喺麵包上面十分吸引Fish finger 算係做得唔錯,炸粉唔會太厚而於青口,今次就叫左招牌嘅忌廉同白酒味食過幾次始終都係鍾情於招牌嘅忌廉白酒味,餐廳亦貼心地配上麵包同粗身薯條比你點埋個汁食少咗忌廉,只係用白酒煮嘅青口就相對比較淡口而牛排亦有番一定質素,仲配有幼身嘅薯條8點前order 啤酒cocktail 各種酒水 仲有Happy hour 價添,抵好多呢🤭
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𝔽ℝ𝕀𝕋𝔼𝕊 𝔹𝕖𝕝𝕘𝕚𝕦𝕞 𝕠𝕟 𝕥𝕒𝕡

Flemish Onion Soup ($95)
Fish Fingers ($95)
House Mussels 1/2kg ($265)
Mariniere Mussels 1/2kg ($265)
Classic Steak Frites ($295)


香港少有嘅比利時餐廳
以木枱木凳為主加上不乏外國顧客,餐廳氣氛唔錯
食物方面,質素同份量兼備
洋蔥湯比我想像中大碗同好飲,滿滿嘅芝士鋪喺麵包上面十分吸引
Fish finger 算係做得唔錯,炸粉唔會太厚
而於青口,今次就叫左招牌嘅忌廉同白酒味
食過幾次始終都係鍾情於招牌嘅忌廉白酒味,餐廳亦貼心地配上麵包同粗身薯條比你點埋個汁食
少咗忌廉,只係用白酒煮嘅青口就相對比較淡口
而牛排亦有番一定質素,仲配有幼身嘅薯條
8點前order 啤酒cocktail 各種酒水 仲有Happy hour 價添,抵好多呢🤭
Flemish Onion Soup
$95
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Fish Fingers
$95
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House Mussels 1/2kg
$265
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Classic Steak Frites
$295
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(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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Flemish Onion Soup
$ 95
Fish Fingers
$ 95
House Mussels 1/2kg
$ 265
Classic Steak Frites
$ 295
等級2
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2021-11-13 655 瀏覽
Quality food! Quality Service! One of the best place to go if you are looking for an outdoor dining. They got a really big menu with over 60+ Dishes! The images on it is mouth- watering.Food portion is very generous, and good for sharing. Taste great!We ordered Half rack of Baby Back RibsSuprised by the portion of the side - Apple slaw and sweet potato fries The meat was really tender and it felt like it was melting in my mouth with every bite i took.✨ Super Protein Salad 🥗 There’s Quinoa, wil
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Quality food! Quality Service!

One of the best place to go if you are looking for an outdoor dining. They got a really big menu with over 60+ Dishes! The images on it is mouth- watering.

Food portion is very generous, and good for sharing. Taste great!

We ordered Half rack of Baby Back Ribs
Suprised by the portion of the side - Apple slaw and sweet potato fries
The meat was really tender and it felt like it was melting in my mouth with every bite i took.

✨ Super Protein Salad 🥗
There’s Quinoa, wild rice, silver chard, corn, cherry tomato, beetroot, broccoli, french bean, carrot, raisin, avocado, coriander. Honestly, I’m not a vege person but this salad really made me look like one. Love the Citrus dressing! This might be the reason that i add vege into my diet.

✨ Salmon Tartare ($160)
THIS! Worth the try, i don't eat raw salmon but this is 💣 an appetiser with delicate flavours ❤️

They also serve refreshing mocktails!
Super  protein  salad 
$160
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Super  protein  salad
$160
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Salmon  Tatare
$160
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Baby  back  ribs 
$265
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(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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Super  protein  salad 
$ 160
Super  protein  salad
$ 160
Salmon  Tatare
$ 160
Baby  back  ribs 
$ 265
  • Salmon  tartare
等級3
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2021-10-26 888 瀏覽
服務和食物質素都很好!啤酒好抵飲~次次同朋友慶祝生日都會來!同朋友來慶祝生日可以點左個甜品,叫waiter 幫你寫名落隻碟,到時送餐仲會唱埋歌比你添!青口超級好食,已經第三次來叫青口。份量多,而且味道很鮮甜。
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服務和食物質素都很好!啤酒好抵飲~次次同朋友慶祝生日都會來!

同朋友來慶祝生日可以點左個甜品,叫waiter 幫你寫名落隻碟,到時送餐仲會唱埋歌比你添!

青口超級好食,已經第三次來叫青口。份量多,而且味道很鮮甜。
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Surf  &  Turf
$325
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Waffle  Bomb  Alaska
$145
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(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
味道
環境
服務
衛生
抵食
用餐途徑
堂食
人均消費
$350 (晚餐)
慶祝紀念
生日
推介美食
Waffle  Bomb  Alaska
$ 145
  • Fish and Frites
等級4
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平日上午突然諗起要去灣仔攞野,operice search到呢間,可以直接訂當日午飯時段,幾方便。餐廳好大,有室外同室內區,bar檯、餐檯同凳都係用原木色,係啤酒屋嘅感覺。 但夏天即使坐室內都有點熱,冷氣唔太足夠。中午有express lunch menu, 湯+主菜+甜品/咖啡,價錢中等。 Pumpkin soup湯嘅份量唔少,除左有香草,仲比一般南瓜湯多左煙肉脆片,好香口。 Steak and Frites牛扒嗌左medium well,因為扒唔算厚,所以有點太熟,下次可以試medium。薯條脆而且鹹度適中。
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平日上午突然諗起要去灣仔攞野,operice search到呢間,可以直接訂當日午飯時段,幾方便。
餐廳好大,有室外同室內區,bar檯、餐檯同凳都係用原木色,係啤酒屋嘅感覺。 但夏天即使坐室內都有點熱,冷氣唔太足夠。

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中午有express lunch menu, 湯+主菜+甜品/咖啡,價錢中等。
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Pumpkin soup
湯嘅份量唔少,除左有香草,仲比一般南瓜湯多左煙肉脆片,好香口。
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Steak and Frites
牛扒嗌左medium well,因為扒唔算厚,所以有點太熟,下次可以試medium。薯條脆而且鹹度適中。
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(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
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味道
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衛生
抵食
用餐日期
2021-09-08
用餐途徑
堂食
人均消費
$290 (午餐)
推介美食
  • Pumpkin soup
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2021-09-23 720 瀏覽
灣仔,坐得舒服,又可以訂位嘅餐廳唔多,呢度絕對係其中一個首選午餐個manual,竟然隱藏响大manual其中一頁個QR code度,要用手機先睇到😆頭盤揀咗沙律,不過不失囉⋯⋯主菜點咗牛扒薯條,保持水準餐後甜品,詢眾要求點左呢個月餅😅入面係Earl Grey味雪糕,幾好味!好鍾意朱古力就可以食埋個皮連加一,大約300 ... 好中產
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灣仔,坐得舒服,又可以訂位嘅餐廳唔多,呢度絕對係其中一個首選



午餐個manual,竟然隱藏响大manual其中一頁個QR code度,要用手機先睇到😆

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頭盤揀咗沙律,不過不失囉⋯⋯

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主菜點咗牛扒薯條,保持水準


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餐後甜品,詢眾要求點左呢個月餅😅入面係Earl Grey味雪糕,幾好味!好鍾意朱古力就可以食埋個皮



連加一,大約300 ... 好中產

(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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2021-09-14 581 瀏覽
逢週末有食牛扒Promotion 客人以外國人為主 混合酒吧餐廳 配酒食牛扒正呀!牛扒係美國黑安格斯西冷 medium rare牛扒煎得非常香  肉質幾軟腍有肉汁 而且肉味好濃 無筋唔韌非常好食配大量即炸幼薯條  每條都係熱辣辣又脆口 周末食晚餐飲酒既好地方仲有好多唔同酒類供應 叫返杯比利時啤酒降下火消暑一流平均消費$300評分8/10灣仔港灣道28號灣景中心大廈Brim 28 1樓6號舖
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逢週末有食牛扒Promotion 客人以外國人為主 混合酒吧餐廳 配酒食牛扒正呀!
牛扒係美國黑安格斯西冷 medium rare
牛扒煎得非常香  肉質幾軟腍有肉汁 而且肉味好濃 無筋唔韌非常好食
配大量即炸幼薯條  每條都係熱辣辣又脆口 
周末食晚餐飲酒既好地方
仲有好多唔同酒類供應 叫返杯比利時啤酒降下火消暑一流
平均消費$300
評分8/10
灣仔港灣道28號灣景中心大廈Brim 28 1樓6號舖
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(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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$222
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4
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2021-09-10 743 瀏覽
今日試frites belgium on tap既3 course express lunch,經openrice訂位。見咁熱有得坐indoor以為幾好,點知冷氣唔夠,食食下都係覺得熱Menu係scanQR code睇,今日既menu有呢啲item頭盤要咗pumpkin soup, 湯個味道幾好,入面有啲bacon幫佢加咗啲味道Main course試咗chicken parma ,比想像中有驚喜,沙律夠調味,雞肉芝士同個sauce 都好夾。反而作為一間比利時菜,我對佢個薯條有啲失望,十分普通。最後一個course可以揀blueberry cake或者要杯咖啡/茶,諗住想試埋甜品就要咗cake,但其實已經好飽,同埋個蛋糕比較甜,所以感覺有啲膩,下次都係飲返杯咖啡算總結黎講都係滿意,個chicken parma係會令我想再返去食既
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今日試frites belgium on tap既3 course express lunch,經openrice訂位。
見咁熱有得坐indoor以為幾好,點知冷氣唔夠,食食下都係覺得熱

Menu係scanQR code睇,今日既menu有呢啲item
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頭盤要咗pumpkin soup, 湯個味道幾好,入面有啲bacon幫佢加咗啲味道
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Main course試咗chicken parma ,比想像中有驚喜,沙律夠調味,雞肉芝士同個sauce 都好夾。反而作為一間比利時菜,我對佢個薯條有啲失望,十分普通。
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最後一個course可以揀blueberry cake或者要杯咖啡/茶,諗住想試埋甜品就要咗cake,但其實已經好飽,同埋個蛋糕比較甜,所以感覺有啲膩,下次都係飲返杯咖啡算

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總結黎講都係滿意,個chicken parma係會令我想再返去食既
(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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2021-09-10
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$150 (午餐)
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2021-08-31 399 瀏覽
Friday Night同大家黎個Belgium Night🍻之前一直都想試呢間餐廳,今次終於有機會😍一行5人平日黎到食early dinner, 多啲人可以試多幾款野食😆整體感覺都好好,餐廳環境好chill,而且食物水準都高,份量好足😋🦪House Mussels 招牌忌廉青口 (1/2kg, $265)半公斤青口份量已經好多,5個人分都綽綽有餘而且味道唔錯,我自己麻麻地海鮮都覺得幾好食配埋既薯條係粗身啲既薯條,好出色🥔咬落去好香脆,而且好重薯仔味👍🐟Salmon Tartare三文魚他他 ($160)🥩Steak Tartare 生牛肉他他 ($195)因為我唔食他他,所以俾唔到評語但見到賣相都好靚,朋友都食得好開心🥩Classic Steak Frites 經典牛扒薯條 ($295)呢款牛扒偏薄身,但都好香牛味,但頭尾部分就肥肉比較多今次配既薯條係幼薯條,亦都係炸得好香脆,份量都好多,完全食唔晒🤣個人中意配青口既粗薯條多啲🥩Rossini 牛扒 ($500)呢款牛扒就真係入口即溶,好軟林好好食💯個醬亦都好特別,有啲香葉既味道🦞Lobster Risotto 龍蝦意大利飯($295
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Friday Night同大家黎個Belgium Night🍻
之前一直都想試呢間餐廳,今次終於有機會😍
一行5人平日黎到食early dinner, 多啲人可以試多幾款野食😆
整體感覺都好好,餐廳環境好chill,而且食物水準都高,份量好足😋

🦪House Mussels 招牌忌廉青口 (1/2kg, $265)
半公斤青口份量已經好多,5個人分都綽綽有餘
而且味道唔錯,我自己麻麻地海鮮都覺得幾好食
配埋既薯條係粗身啲既薯條,好出色🥔
咬落去好香脆,而且好重薯仔味👍
House Mussels 招牌忌廉青口
$265
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🐟Salmon Tartare三文魚他他 ($160)
🥩Steak Tartare 生牛肉他他 ($195)
因為我唔食他他,所以俾唔到評語
但見到賣相都好靚,朋友都食得好開心
Steak Tartare 生牛肉他他
$195
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🥩Classic Steak Frites 經典牛扒薯條 ($295)
呢款牛扒偏薄身,但都好香牛味,但頭尾部分就肥肉比較多
今次配既薯條係幼薯條,亦都係炸得好香脆,份量都好多,完全食唔晒🤣
個人中意配青口既粗薯條多啲
Classic Steak Frites 經典牛扒薯條
$295
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🥩Rossini 牛扒 ($500)
呢款牛扒就真係入口即溶,好軟林好好食💯
個醬亦都好特別,有啲香葉既味道
Rossini 牛扒
$500
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🦞Lobster Risotto 龍蝦意大利飯($295)
意大利飯既擺盤好靚,原隻龍蝦砌出黎🦞
而且味道好香,有好重蕃茄味🍅
飯煮到岩岩好,有啲咬口但唔會太硬
Lobster Risotto 龍蝦意大利飯
$295
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(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
張貼
評分
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衛生
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用餐日期
2021-08-06
用餐途徑
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推介美食
House Mussels 招牌忌廉青口
$ 265
Rossini 牛扒
$ 500
Lobster Risotto 龍蝦意大利飯
$ 295
等級1
1
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2021-08-28 325 瀏覽
 I think I have visited Frites for multiple times so I probably could call myself as a loyal customer in the past, but I am not sure if this remains the same after a dinner at the Wan Chai branch. My friend and I were mainly served by your waitress who identified herself as "Julie". Multiple incidents ruined my dining experience. I ordered refill of steak for the first or second time. I waited for around 15 minutes but to no avail. I had to chase your waiter/waitress twice, thereafter I waited f
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 I think I have visited Frites for multiple times so I probably could call myself as a loyal customer in the past, but I am not sure if this remains the same after a dinner at the Wan Chai branch. My friend and I were mainly served by your waitress who identified herself as "Julie". 

Multiple incidents ruined my dining experience. 

I ordered refill of steak for the first or second time. I waited for around 15 minutes but to no avail. I had to chase your waiter/waitress twice, thereafter I waited for another 10 minutes until my steak arrived.

I then ordered refill again. I waited for 15 minutes again. The guy at the table next to me ordered a refill too, and he got his steak in only 2 minutes, yet I hadn't got mine! I immediately protested and chased your waitress again. I had to wait for another 10 minutes again. Your waitress offered no apology, no explanation, not even a token of feeling regretful for this.

Finally I asked for the bill. Julie took my credit card, and I waited for 10 minutes. When she passed by my table, the guy next to me ask Julie to take a picture for him, where Julie agreed delightedly. That moment I noticed Julie was still holding my card. I asked her if I could sign my bill. She said she hasn't processed the transaction yet, even though I had waited for 10 minutes, even though she had held my card there for no reason, and even though she had spare times to help another customer to take pictures.

This is insane. Your staff deliberately kept me waiting for multiple occasions. It is not a single off incident. Somehow it seems to me that your staff discriminated my friend and I without any justification.

With such pathetic experience, I doubt if I would ever return again.


(以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。)
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