stefyeung的个人专页

SUPER DISAPPOINTING EXPERIENCE. Overhyped and not worth your time or money.The decor is nice and the positive ends there. Service was amateur and disorganised. The staff who took our order didn’t repeat the order back to us so one dish went missing. She also didn’t ask if we have any food allergies so two of us got served food we couldn’t eat. Empty bottle of sparkling water on our table for over an hour and no one asked if we wanted a refill or other drinks. When we finished all the food, no one came to confirm all the food had been served and if we wanted to order more/see the dessert menu. Considering the price they’re charging and its international reputation, the service was terribly lacking.What really ruined the meal was having to wait almost half an hour between each dish. We had asked servers to check on two separate occasions and gotten curt replies that he/she will check on it then never hearing back from this server again. When we noticed the table next to us which sat down at least an hour after us got served food we still haven’t gotten, we asked again. The server was very defensive and snobby while insisting that it is normal for signature rolls to be served after the main course. We kept emphasising that we were still missing the king crab legs which were an appetizer and we were already served our main course (miso cod). It took her a while to register this and then she went to go check. It was such a mess we asked to talk to the manager and even this meant we had to ask two separate servers and another 10 minutes before the manager came and apologised for missing the order.Now all this waiting may be worth it if the food was amazing right? Well it felt like discount Nobu and with smaller portions. After all that waiting we were just not in a mood to wait any longer and just left, hungry.I wrote to the restaurant about this experience and after the initial reply it’s been dead air. Not even after I sent another email asking for a reply. Seems like nobody who works there actually cares.…查看更多

Visited almost a year ago and left a Google review which the owner finally decided to reply ELEVEN MONTHS LATER while accusing me of not having paid my bill. Super odd timing and baseless claim because of course I paid and I have a Payme record of the transaction.Anyway I tried to order their "signatures" (ferrero rocher, cream cheese) on their menu but the staff said they couldn't work out the flavours and will cancel them off the menu?? The dirty tasted OK but the outside of the cup was still dripping in coffee and made a trail across the table... Nothing special for a coffee shop and felt like they weren't ready to open yet. Didn't try the food and glad I did not. …查看更多

真係每次黎都有明顯既退步。剛推出$500晚市set時真係幾好食。之後幾次，uni 又要加錢，份量又越來越少。今次仲慘，幾個禮拜前book已經講明唔食菇，佢臨食飯前幾個鐘先打黎，話我叫個set太cheap，所以無得走菇，叫我俾隔離食。咁遲先通知，又約左朋友，改地方都改唔切。去到見到menu，當然有菇，連主要的飯都係菇... 食完埋單連分單都唔俾。食餐飯都食得咁卑微真係… 佢要俾人話cheap - 咁即係我地全部人黎食$500一位嘅dinner set 都係cheap啦。咁以後唔去lu👋🏻…查看更多

本人有啲揀飲擇食，訂位時有寫明唔食魷魚，落單嘅時候都有講多一次唔食魷魚個set得5件壽司 - 師傅就畀左魷魚我🥲好彩佢都肯換左佢，不過舊飯就一夾起已經一路散落檯到，唔知係shari/手勢嘅問題卷物唔係toro或者其他常見既材料，聽唔清楚係咩魚🤷🏻‍♀️醋物就更加唔知食左啲乜😅jelly???銀雪魚就唔錯，燒得幾香但到tempura就得舊碎蝦+粟米，連一條完整嘅蝦都無😔最後有soba/udon…1） 唔知點解要用平時上湯好細個啲碗2）突然又好抵咁畀好多麵，頂到碗蓋咁多3）所以侍應姐姐上菜嘅時候，倒曬落張檯仲差啲倒埋落我度…4）最搞笑係，我聽唔到侍應姐姐道歉，佢就咁走左去企係度，完全無意思要抹返佢。當時只係得番我一個客，佢好明顯唔係忙到踢曬腳🤔5）結果，我自己抹左佢…6）之後侍應姐姐收碟嘅時候，我都忍唔住同佢講，今時今日咁嘅服務態度唔得架😅最平嘅壽司set都收$688未加一無toro/uni/ikura價錢走中高價路線，但無咩貴價嘅食菜性價比就唔得啦仲要service都麻麻連檯都要我自己抹😥…查看更多

新開嘅餐廳通常都唔敢有太大期望… 結果，無期望都可以絕望 首先，一坐低就見到檯面唔幹淨（應該係蟹殼？）我地12點到係第一轉 - 咁係之前個日留低定係啱啱師傅拆食材嘅時候飛出黎就唔知啦，總之就已經搞到印像麻麻地。前菜無咩特別，到toro個下就開始唔掂。師傅不停話佢咁整法係好special唔會到到食到 🤔 toro夾紫蘇葉同紫菜都真係幾常見，不過張紫菜相對toro咁大就真係少見，仲要顯得已經細嘅toro更加細 😪個熟食個舊魚 - 哇超級硬+干，完全無魚嘅口感 🤦🏻‍♀️鮑魚薄到就黎透光 😒 海膽份量也比較少 😢其他壽司就不過不失。不過我本人係左手楂筷子，有時師傅見到都會好貼心咁將壽司擺向左邊。今次就最搞笑 - 一時擺左邊，一時擺右邊，真係食到精神分裂 🤪總括黎講，價位偏高，但水平偏低 🤷🏻‍♀️…查看更多

Made a booking via openrice for lunch at 11:30am. Since we were running late I tried to call the restaurant to tell them we would be late but no one picked up. When we got there, the restaurant said they gave our table away because we were late and we had cancelled? Then I checked my email and noticed the openrice had sent me an email at 11am saying that the restaurant cancelled my booking as per "diner's requests" but I never cancelled. Anyway the staff was super rude and told me I have to return the table within 30 minutes which is impossible. He kept arguing and blaming us for being late when with hindsight they had already cancelled our booking on their own regardless of whether we were on time or not. The restaurant was also quite empty so not sure what he was arguing for. Left without eating, naturally.…查看更多

第一次惱到要寫埋中文超級伏食物質素麻麻地。意大利餐廳煮意大利粉都煮到呲住曬都算, 佢d staff 倒瀉成杯紅酒落我到，佢仲照收我成枝紅酒錢。個經理話請我地食甜品， 但係根本唔係佢正常可以叫個d, 係佢日頭賣剩個d野。cheap 到一個點。個經理仲俾左張卡片我， 話會賠返洗衫錢 （紅酒都洗得走？？）。我email 左佢成個禮拜都冇回覆， 擺明就係唔覆逃避責任。不知所謂嘅服務態度。永久blacklistMEDIOCRE FOOD, ABYSMAL SERVICEA staff knocked over my glass and spilled red wine all over me during dinner. Then the restaurant's "managing director" Paese showed up and said he will cover the laundry charges (even though red wine stain is notoriously difficult to remove). He also offered to give us "free desserts" which we later noticed are bascially LEFTOVER pastries from day time and aren't the usual dessert options. He didn't waive the bill and even made us pay for the bottle of wine in full. I emailed him afterwards explaining how dry cleaners couldn't remove the stain. HE NEVER REPLIED. Absolutely ridiculous.Food wasn't even that good. The pasta was stuck together and the mashed potatoes that the staff recommended (odd thing to recommend anyway but since she raved about it we listened) felt like it was mixed from powder.WORST new opening in recent years. Don't bother going.…查看更多

Booked online via their website for 11am for a weekend but the restaurant later emailed me and changed it to 10:30am saying we could come at 11 but their breakfast finishes at 11:30 if we don't mind.On the day of our visit we called the restaurant repeatedly around 10:30am just to make sure they wouldn't give our table away but no one picked up (we later realised this was not necessary because it certainly didn't generate enough buzz to fill the tables as many new restaurants in the city do now). Finally someone called back and the staff said their breakfast would be over at 10:45am instead of 11 and we said we didn't mind we will eat whatever menu was available when we arrived. Another staff called again within minutes to say breakfast ends at 11:30am but we cannot be late? Anyway we assured them we would arrive at 11am. So much confusion and so many phone calls over a breakfast. Totally unnecessary.Food wise - they already sold out the steak option (they didn't know until after we ordered too) so we settled for the fried chicken burger and the hummus. Both were average and not as good as Baked. The real disappointment was the cinnamon tea - could not taste any cinnamon, just tasted like $45 worth of hot water with floating nuts. Was so excited to try Baked's new branch but too bad it didn't live up to the expectations. Won't be back. …查看更多

Visited for lunch just over a year ago and was very impressed. Unfortunately it didn't take long for the standards to fall off the cliff.Went back for lunch over the holidays and they charged us over $1000 per person for their special "festive menu" (normally half that). However, the food was totally unworthy of that price tag. The sea urchin was not fresh and the bouillabaisse dish did not work. Very uninspiring menu with none of the flair from my last visit. They also ran out of the lotus chicken. Quite unacceptable considering that was one of the only 3 main course options and you actually have to supplement $780 for that too. The waiter did not even know they ran out when we ordered and had to come back later to tell us that. If that's a popular or limited option then they should have asked guests to reserve it beforehand. Aside from this service also deteriorated with waiters shouting at each other across the restaurant.We also noticed one of the chefs only had his apron straps on without the actual apron. What a mess. Overall, totally not Michelin 1 star quality and it would be unfair to other starred restaurants if they manage to keep it for the next year.…查看更多

Booked online for 11am breakfast - a staff called Melanie changed it to 10:30 on her own and said in her email that if we come at 11am we only have 45 mins for breakfast if we don't mind. Well we don't. At 10:30am we decided to call the restaurant just to make sure it's OK if we arrive at 11 and not give our table away. No one picked up after at least half a dozen calls. Finally someone called back to say breakfast finishes at 10:45am and if we mind eating lunch - the staff sounded very confused and we just said doesn't matter we will arrive at 11 and eat whatever is available. Another staff called later to say breakfast ends at 11:30am and that we cannot arrive at 12 (huh??). The same staff called again after numerous clarifications and still they didn't seem to understand we will arrive at 11 as we originally planned.We arrived 5 mins past 11 and the restaurant was half full. Not sure what's the panic. They've already sold out the steak and eggs though so clearly they need to work on their prepping enough ingredients. The cinnamon tea was super weak - tasted like hot water with some nuts floating on the top. The fried chicken burger and hummus were not bad but not good enough to put up with all their service issues.No staff ever apologised even though I explicitly mentioned how we were annoyed with the 3 separate calls over a breakfast booking. Some teething issues they really need to work on. Anyway Baked is way better.…查看更多

Nice decor. Food was not bad - we ordered the deluxe menu. The Japanese wagyu was decent and the lobster was good too. We had expected some sort of beni hana like tricks on the teppanyaki (since they seemed to be going for that Americanized teppanyaki vibe) but none of that happened. Overall it was still ok. The main killer came when we finished our food and they asked us to move to the whiskey room for dessert. When the waitress told us our options, we each chose a dessert thinking it's included. A while later she came back to "remind us" that the dessert is not complimentary and have to pay extra. Since we already ordered, it seemed cheap to cancel the order and well it's dessert, how expensive could it be right (no menu so no price was given and she did not say). The bill came and they charged us $168 HK dollars per slice of cake. So between the four of us that's $740 (including service charge) worth of dessert. And it's a normal piece of cake - not covered in truffles or gold leaves or anything. At $740 we could have bought a whole cake with leftovers. While the teppanyaki deluxe menu (the priciest option) was $1188 per person, charging this price for a slice of cake is disproportional and the way they did it was quite sneaky in my opinion. Look at the pictures and judge for yourself if it's worth $168 for a slice of cake.…查看更多

Though the reviews regarding the food are quite mixed I quite enjoyed most of the dishes especially the lobster.Pretty unique to have so many seafood options for Indian cuisine in HK. The lobster tikka was well executed and portion was decent. The lamb shank and kulcha were also not bad. Masala chai was very good but the mango lassi is very thick so I would probably order it as a dessert.What's more famous about Chaat however is its ridiculously long waiting list of up to 3 months. I managed to make a booking for 2 and emailed a few weeks ago asking if I could add 2 adults and 1 child on high chair to my table. They replied that it was not possible since they were fully booked but they would let me know if they have any cancellations.We went on a Saturday night and throughout our dinner from 6-8pm there were at least 3 empty tables next to us (and probably more around the corner). There were also at least 2 tables that could have seated 4 people but only 2 people were there (so at least they could have given us that table). They do take your credit card details down to hold the reservation so I highly doubt so many people decided to no-show last minute.Not sure if this is a policy to generate hype. I've emailed them about it afterwards and they replied asking for my contact details and a time to call. I replied but no one called until 4 days after the time I suggested, blaming that the "email got lost".They explained that the empty tables were a combo of people who were late and no-shows, though they could not explain why we weren't offered the table that seats 4 which only had two guests there. The guy also said he only started working there for a few days?! Gotta appreciate the honesty. Not sure how this is the best guy for the job of dealing with complaining guests but you do you rosewood.…查看更多

Reviews among my friends are a bit mixed but I love all things yuzu so I have to give it a try. Refreshing yuzu ramen and for those keen for a stronger flavour, the tsukemen was good too. The dumplings were just OK - nothing too special. They also have some free yuzu honey candies which could do with more yuzu flavour but still a nice touch.…查看更多

I'm a big fan of the wagyu vanne next door so I was not too hesitant to try this one out. After all, they're sister restaurants, can't be that bad right? Well, it was pretty far off.The wagyu sando is understandably gonna be less impressive than the wagyu vanne one since it's cheaper but even then it was all batter with not much actual wagyu. The black cod rice was ok. My friends liked the wagyu burger but apparently the wagyu don was not palatable. We actually went for eggettes nearby after dinner.Overall, would not recommend this place. Definitely do check out wagyu vanne though.…查看更多

Went at lunch time during the weekend and the place was pretty much empty - first sign of trouble. Specifically asked for no shellfish and the chef served me shellfish - even being surprised that something called "粒貝" is regarded as a shellfish. The same chef (there was only one) also couldn't seem to cut sashimi properly and two slices were still joined together at the end. I've seen better cuts in supermarket sashimi. Portions were small and I was served the most embarrassingly pathetic tiny piece of uni I've ever seen in an omakase. Finally the waitress served what she called "蕨餅" aka warabimochi for dessert - it was not, it was firm and not chewy at all (likely a completely different kind of wagashi).The original price of this lunch omakase was $458 and got discounted to $308. Well, even $308 is way too much for this terrible quality and $458 would simply be a joke. Have no idea how all the reviews are positive. Look at the pictures and judge for yourself.…查看更多