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2025-06-15
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We had reserved a table for three at 1:00 PM but arrived early at 12:15 PM. The server remarked that we were “too early” and, with a dismissive attitude, led us to an uncomfortable seat. We requested a table with cushioned chairs for all three of us, but the server claimed other tables were reserved. However, we clearly observed several empty tables with no reservation signs. Dissatisfied with the seating arrangement, we decided to leave temporarily. Shockingly, the server canceled our reservati
We had reserved a table for three at 1:00 PM but arrived early at 12:15 PM. The server remarked that we were “too early” and, with a dismissive attitude, led us to an uncomfortable seat. We requested a table with cushioned chairs for all three of us, but the server claimed other tables were reserved. However, we clearly observed several empty tables with no reservation signs. Dissatisfied with the seating arrangement, we decided to leave temporarily. Shockingly, the server canceled our reservation immediately without asking if we would return by 1:00 PM. Throughout the interaction, the server’s attitude was rude and impatient, showing no interest in accommodating us and giving the impression of deliberately driving us away.
我们于12:15提前到达，服务员却以“你们早到”为由，态度冷淡地带我们到一个不舒适的座位。我们提出更换至三人均有靠背的座位，服务员称其他座位已被预订。然而，我们清楚看到餐厅内有空位，且无任何预订标识。出于对座位安排的不满，我们选择暂时离开，但服务员未经询问即取消我们的预订，完全未考虑我们可能于1点返回。整个过程，服务员态度恶劣，毫无耐心，缺乏基本的客户服务意识，令人感到被刻意驱赶。
如此服务态度严重影响用餐体验，也损害了贵餐厅的声誉。我强烈要求贵餐厅调查此事，改善服务质量，并提供合理解释及正式道歉。
张贴