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2024-07-23
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My second visit was super disappointed than my first time. We tried the more expensive tasting menu for 2nd visit. The menu was actually the same as the cheaper one except having abalone instead of prawn as main dish. Upon every dish arrived, the manager would come over to introduce “there are ingredients A, B, C, D, E in this dish” haha thanks for such “detailed” introduction while we haven’t covered our eyes during the dinner.We entitled to have a pot of rice for the menu, since we were full a
Upon every dish arrived, the manager would come over to introduce “there are ingredients A, B, C, D, E in this dish” haha thanks for such “detailed” introduction while we haven’t covered our eyes during the dinner.
We entitled to have a pot of rice for the menu, since we were full and decided not to refill. When we settled the bill and ask to take away the rice. The manager said they had already handled the leftover. We felt unbelievable as we were not asked at all and it’s a wasted to just trash. We did double checked again if it’s thrown away or what. The manager went back to kitchen and said they had already “handled” it once we did not need refill.
Very awkward not sure if it was served to other customers or staff meal but I did allow to take away the left rice on my first visit.
The manager then asked if he can do anything to compensate; we asked maybe a discount(whatever 5% or just a free drink), then he said “I am sorry” and that’s the end.
What’s the point of asking if you did not plan to do anything. Yeah you succeed in turn down us for not coming again.
No appropriate reason and no compensation at all. That’s how they treated customers.
張貼