My visit to this wine bistro with my partner left us feeling extremely uncomfortable and unwelcome. We weren’t notified about any customer polices regarding stay duration or additional purchases. We assumed that enjoying two glasses of wine and a dessert during a non-busy period, with a few empty tables available, would be acceptable.However, the manager’s/owner's behaviour added to our discomfort. She repeatedly walked by our table, paying excessive attention to our unfinished wine glasses and even collecting our half-used napkins. It felt unnecessary and gave us the impression that she wanted us to order more or leave.To our surprise, we overheard a conversation between the manager/owner and another customer (who was sitting literally next to our table), discussing customers who linger after ordering only one or two glasses of wine. We were taken aback when the customer gestured towards our table, expressing curiosity about how the owner handles such situations – which made us feel even more uncomfortable.We understand that every establishment has its own policies and considerations but it would have been helpful if we were informed about any time restrictions or expectations when we arrived. This way, we would have been able to make informed decisions about our visit.…查看更多
The food was simple and decent. I was initially disappointed with the taste but I tried to appreciate its simplicity and enjoy the company I had. In all honesty, there are better options in the area for the price. Something I liked was the design of the place. I can say that it is a small and comfortable space. The decor feels warm and cozy.What hurt the experience of the bistro’s warm design is the attitude of the staff and that they don’t wear their masks properly at all. Throughout my whole experience at the bistro, she was either barely wearing her mask or not wearing it at all. Whether she was taking orders, speaking to us or serving dishes. And while I don’t think she realises she is rude or impolite, the attitude in her responses and assumptions was really the most negative part of the experience. It really could be improved. In all honesty, it would be the main reason I wouldn’t plan to go there again with my family and friends. It would’ve been a comfortable place to relax and catch up if not. If the taste of the food and especially the quality of service, can be improved, that would be great. Just feels a bit of a shame with how comfortable and warm the bistro feels in its aesthetic and location.…查看更多
The food was fine but my friend and I were very disappointed with your staff service.We don’t drink alcohol so we asked the manager if we can change the wine to coffee while we were ordering the set. The manager said it’s fine and will serve the coffee after the dessert. Then after the dessert we asked a staff to serve the coffee for us. She doubted if that can be changed even we told her that we ordered it at the beginning and she can ask her colleague. We can tell from her reaction that she was still suspecting on that but just gave up to argue with us. We already felt a bit offended at that moment. Then after waiting for 15 mins, as we were in a bit rush, I stood up and wanted to ask how our coffee are. We just simply wanna know the progress of our coffee but not urging the waitress. I saw the black lady coming to us with our coffee, so I sat back without saying anything. But then the waitress suddenly, let’s say “EDUCATED” us, “girls….you have to be patient. Our shop is busy today and I have already started making the coffee to you immediately. So you should not try to ask me.” My friend and I were shocked as we didn’t say anything. I told her we didn’t say any words and why she is judging us. She is like “I m not judging you but just want to tell you have to be patient….” blah blah blah. We felt truly offended as we just simply wanna know how the coffee is. We didn’t mean to urge her. And to be honest, even we meant to urge her, it was definitely not the proper attitude of telling your client to be patient? Why do we deserve this “education” of being patient??The manager then asked us about the whole situation. I told her, and while I mentioned we waited the coffee for 15 mins, the staff sneered at us. Exercise me this kind of attitude is so RUDE to us. And the manager just said “the shop was really busy today, and weekend is not supposed to be rush. The staff is new trained and I always told her not to be rush. Coz the style of our store is no rush. I understand the pace of Hong Kong people is fast but in here we have no rush and enjoy the food.” COME ON, the main reason we were provoked was not because of the time, it’s all about the attitude the waitress showed to us. And to be honest we did understand how busy you were, and we just simply wanna know how long it takes for our coffee without urging or pushing you to be hurry. We don’t deserve this kind of education about being patient from you. I think the manager misunderstood the reason of our anger. She gave us the 20%off discount for next time visit, I accepted because I didn’t wanna waste time of arguing this stuff (though I felt so regret of accepting her offer cause i know I won’t come anymore).If the owner or staffs of the resto read this long comment, please understand this is not about the cultural or communication issue. It’s all about the customer-facing attitude. I have never had that poor experience in a resto by being “educated” how to be patient. Hope you can have better training of service for the staffs.Btw, we ordered Americano for the coffee. But the taste is as bitter as espressos. 好少食飯食到一肚氣。想試呢間小餐館好耐,就book咗位同朋友食。佢有$200 set 跟一杯餐酒,我同朋友都唔飲酒所以係order嘅時候已經講可唔可以轉咖啡,個經理話可以,我哋話最後先上。到咗食完甜品後,我哋叫另外一個侍應同佢講話要上咖啡,佢話下你要轉要一開始講架喎,我話有啊我哋講咗,佢話下我唔知喎你落單時有冇講轉啊,我再講多次有啊,你同事知道架,佢一臉懷疑又一副唔想再同我爭辯嘅樣講咁我比你啦。我同朋友心諗咩事,你唔知咪check單囉,洗唔洗咁嘅表情同語氣。然後我哋等到差唔多15分鐘,嗰時店舖已經唔係太忙,咁我哋有啲趕時間,所以我就起身想問杯咖啡整成點,其實都冇催促嘅意思,純粹想知仲要幾耐。我起身嘅時候就見到嗰個侍應拎住兩杯咖啡俾我哋,咁我就冇講任何嘢坐返去,點知個侍應突然間用一副不爽教育我哋嘅語氣講girls u have to be patient, 我哋間舖頭好忙㗎,我已經即刻整俾你㗎喇,你唔需要催我。我果下真係火都扯上嚟,即刻話我都冇講任何一句野喎,你嚟judge 我?佢又繼續一副不爽樣話,我唔係judge 你,不過你要有耐性囉,你過嚟搵我都係想問杯咖啡幾時到者,我都已經即刻整俾你,你唔需要嚟搵我囉。聽到呢度我同朋友都嬲咗,首先我哋其實想知杯咖啡幾時到姐,都冇講過一句野催佢,點解我哋要比佢教育返轉頭?甚至可以講就算我哋真係催佢,佢嘅態度就係好似阿媽咁教育返我哋要有耐性???成件事勁awkward 同offensive, 搞到我俾錢嘅時候忍唔住同個個侍應講我覺得你態度有問題,我同朋友都覺得被冒犯。然後個侍應又開始講一大堆嘢,個經理喺隔離即刻問咩事,我將成件事話翻比佢聽,講到我哋等咗15分鐘時個侍應冷笑一聲質疑我地。我個下更加燥,點知個經理同返我講話,我哋今日都有啲忙㗎,weekend is not supposed to be rush, 我都明白香港人節奏係快嘅,但我哋呢度唔興咁chur, 個員工係new training,所以咖啡有啲耐希望你明白,如果我同事表達有啲錯誤唔好意思,我送返枝酒比你啦。其實個經理明唔明我哋嬲嘅重點,重點唔係杯咖啡有幾耐,而係我哋咩都冇講過,無啦啦俾人教育要有耐性,就因為我哋只係想知杯咖啡要幾耐。呢個絕對唔關香港人節奏快嘅問題,而係個侍應本身attitude 嘅問題,最後個經理同我講話下次嚟食八折俾我地,我留咗個電話,因為我覺得已經冇爭論落去嘅空間,我唔想再嘈所以我accept 左佢offer(雖然我而家好後悔真係唔應該留,因為我一定唔會再嚟食),我打咁大篇文希望間餐廳個老細或者員工睇到,其實我哋嗰時本意真係唔係為左催你,而係純粹想知究竟杯咖啡要幾耐,如果咁樣就要俾人教育「要有耐性」嘅話,咁呢個絕對唔係溝通或者文化上嘅差異問題,而係個員工本身態度真係有問題,如果佢真係new training,咁唔該教育下佢對客嘅態度。順帶一提,我哋有杯咖啡係叫Americano,但苦到好似Espresso…查看更多
以上食評乃用戶個人意見 , 並不代表OpenRice之觀點。
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cymia
you don't drink wine but seated at a wine bistro....ummm
2022-04-11
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dyecat
Thanks for sharing and I understand
2022-05-15
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Abalone2005
I feel offended as well , seeing that you use "black lady" to describe one of the staff, you are indeed rude and racist as well!
Restaurant Review📝Food🍽🐄Tete de moine- Cow Cheese Served in Flower Shape. Delicate "flower tips" danced on the tongue. Silky cheesed cone smooth the tongue's nerves and made me want unlimited more. Beautiful as flowers, Delicate like silk. Juz like a real flower texture🐑Pave Cendre- Strong Goat Milk's flavour illustrated that we're in the greens- slightly sour aroma which can definitely arise appetite 🧀ROQUEFORT- Strong taste of blue cheese- the delicacy of the whie part of cheese had a significant contrast from the blued, molded parts- strong taste originally, but when that's in a fragmented way, still strong, with delicacy 🦆Duck Rillette- Mild Duck Flavor, quite oily- Best with toast, quite greasy when it's alone🐷Sliced Ham- forgot the name yet couldn't forget its smooth & thin texture with satisfying & pleasant dried pork aroma & savouriness🥚Scotch Egg wrapped with minced Lamb🐑- Half-boiled egg with running yolk- Minced lamb🐑was just in its best texture & taste. Moist, savoury & with satisfying lamb flavorsPissaladiere - Caramelized Onion🧅Galette- Best Caramelized Onion🧅Puff Pastry in town - Light & Crispy with Obvious Flour Aroma- Caramelized Onion🧅was in its Best Sweetness level, still have a slight crunch- The best part was the chef added anchovies🐟to balanced the sweetness which was a definitely punching act🌹Rose Cream Burlee🥚with Vanilla Short Bread🍞- Just like putting a bunch of Roses🌹in the mouth. Really strong yet pleasant taste of roses🌹- Crunchy & thin sugar crust, silky & warm egg🥚Perfectly matched with the unique & elegant Rose🌹aroma & taste. - Vanilla short bread were crunchy but not too hard to bite. Juz in its perfect texture with pleasant vanilla aroma. Mildly sweet only- Every mouth made me thought "the world was so adorable"Ambience💞- super cozy place- Brilliant server Leona who was very familiar with every product in the bistro. All the cheese, wine, food, dessert she recommended was stunning and wow us- She was beautiful, cheerful, knowledgeable, friendly, sincere, professional - She told us the chef is the best dessert maker in the UK🇬🇧…查看更多
Great selection of cheese and wine .With very rustic decor & intimate setting.A little gem in Soho for all wine 🍷 & cheese 🧀 lovers.If you enjoy ppl , you will definitely love this place.😊 So full of energy.. ✔✔ Cheese Slate // $300 for mix of 5Came with a basket of bread.My fav was that melting gooey goat cheese but I forgot its name.Only rmb we got Camembert & Gouda lol.So good I just couldn't stop munching..✔ Fleurie 2018Light, smooth & elegant.Notes of strawberry, cherry..They also serve orange wine, which is a new thing for me. Not really impressed by the funky scent lol Yes, it's strange but this is a place for exploration.Come give it a go!- - - - -…查看更多
𝗟𝗮 𝗖𝗮𝗯𝗮𝗻𝗲 𝗪𝗶𝗻𝗲 𝗕𝗶𝘀𝘁𝗿𝗼 🇫🇷La Cabane, was recommended by the Lobster bar manager at Island Shangri-La🤣 He claimed that it is one of the best French restaurants in town 😏🤭They have a very long wine list and are having Autumn menu right now. The food menu is relatively short but were good! We have ordered cheese platter, one starter, one cold dish and one hot dish...- Cheese platter with Comte🧀, Tete de Moine🌼 and Dryaged beef tongue👅!! (this is cute that we can mix and match ourselves with cheese and charcuterie!)- Goat Cheese Croquettes & Lavender Honey- Handcut beef Tartare & Polenta Fries- Seasonal Clams, Octopus, Laksa CouscousAll food was amazing!!! 😋😋😋 We love the 𝐝𝐫𝐲𝐚𝐠𝐞𝐝 𝐛𝐞𝐞𝐟 𝐭𝐨𝐧𝐮𝐠𝐞 most! 🐮👅First try and really yummy!!! For the 𝐠𝐨𝐚𝐭 𝐜𝐡𝐞𝐞𝐬𝐞 𝐜𝐫𝐨𝐪𝐮𝐞𝐭𝐭𝐞🧀, you can see it has fulfilled with cheeseee, which was so creamy and very satisfied😊😊 I am not a fan of laksa, but the 𝐜𝐥𝐚𝐦𝐬 are really really really fresh 😍😍 Love it!!!And of course we have ordered two glasses of red wine. My friend ordered their 𝐬𝐞𝐜𝐫𝐞𝐭 𝐫𝐞𝐝 𝐰𝐢𝐧𝐞, which was a heavy bodied wine with unusal flavor! 🍷The only limitation for this restaurant was the environment, the seatings were not comfortable and quite hot. The wooden dining table was keep shaking...We finished our meal in one hour and left. Although the food was excellent and suprising, I might only consider having a quick meal rather than a long chat with friends. La Cabane is located right next to some famous cocktail bars such as Quinary and Daily Tot! I was feeling not so well last night..Otherwise, I will definitely grab for a drink!!I will come again for their food 😍😍😍👅🧀…查看更多