美心皇宮 (信德中心)

We went to Maxim’s Palace (Shun Tak Centre) for the first time for a Mid-Autumn Festival dinner, and honestly, it was such a disappointment. The service was  from start to finish, all the waiters seemed completely inattentive. We had to keep waving for attention, and even then, no one came to help for several minutes.The dishes came out painfully slow. The Cantonese egg noodles, which we asked to be served earlier because they were for the kids, took 30 minutes to arrive! To make it worse, the staff who took our order gave us the wrong information — we were told there wouldn’t be any fuzzy melon in one dish, but it showed up full of it.We understand it was a busy festive evening, but what really shocked us was that when most of the customers had already left, and we were the only table left in the corner, the waiters just ignored us and started tidying up for the next day instead of checking on us. It felt like they just wanted us to hurry up and leave.Very disappointing experience overall. We expected much better service from Maxim’s, given their long-standing reputation. Sadly, after this visit (and seeing so many similar complaints here on OpenRice), I don’t think we’ll be coming back again.…查看更多

澳門回港信德碼頭落船，途經呢間美心皇宮，望見門口推介養生《適時適食》新菜式，膽粗粗入去試下那款［田七當歸起地雞］，當然係中伏啦！！！一點兒的當歸藥材味都沒有，雞肉無味如白烚，order 半隻的份量比半隻春雞還少:(:(至於服務就差勁問部長有否豆瓣醬，他大聲呼喝：冇！辣椒油就有（沒有豆瓣醬不是問題，這裡不是大排檔，給點基本禮貌服務吧！）…查看更多

别管了，真的很爱吃鲍汁凤爪每次必点！🐓肥糯的凤爪被蒸的软啪啪的，在嘴里一呡即化，只留下油脂的香、酱汁的甜和一嘴的小骨头🍖🥩叉烧有点肥，但很香甜好吃鲍汁荷叶饭自带荷叶的清香🪷，糯叽叽的糯米和紧实的鸡肉合二为一，你中有我我中有你，既有酱香又有清香，还很饱肚子🍚吃完这顿再说吧…查看更多

今日星期六特登去這間美心皇宮，因為他們是週末或日才有百花炸蟹鉗，這是第一次食，之前平日去吃唔到。果然味道不錯，$56 三件尚算合理。煎釀三寶熱辣辣，其中四件用蝦膠釀，兩件用魚肉個汁做得不錯不會太油膩👍環境寬敞坐得很舒服，值得推介😁…查看更多

因媽媽生日，我們一家三口一同往「美心皇宮」飲茶當慶祝。職員過來落完單之後，並沒有吃早餐的我們已經餓到沒有耐性，便告知職員和部長。豈料在美心集團的酒樓竟然得到公共屋邨酒樓也未必得到的對待，呼喝我們再等一下。撇開有冇吃早餐的狀況，在酒樓飲茶，等半小時仍未有其中一項點心來到合理嗎？作為美心集團樓面職員的，對著客人追單不是應該答「我再幫你追一追」而並不是「嚟飲茶係要等吓㗎啦！」其實最不專業的，就是cashier的女職員。明明是她落漏咗訂單，卻堅持不認錯，黑著嘴臉向著我們。本來是這「美心皇宮」粉絲的我們一家，自昨天的經歷之後暫時不會再光顧。…查看更多