焼肉而今 by 富小路やま岸

因为今日要行chiikawa展，所以最后选择喺K11到食晚餐，本身钟意食烧肉，所以就随便拣一间食，冇任何睇评论下已知中伏。如果好食贵都唔系问题，问题啲肉水准一般般，和牛丼啲和牛唔系特别好食，好似烧过浓咁，而且用XO酱调味而唔系用正常嘅日式烧肉酱，奇奇怪怪。个特级A5和牛烧肉一定唔系A5，A5边会咁韧，非常难咬开。半生熟和牛刺身唔系半熟，只系冻咗啲嘅牛肉，不过已经好食过其他两样。茶渍饭一般般，冇咩特别。当我哋食晒啲嘢，职员冇问已经收起啲碗碗碟碟，明明写住90分钟用餐时间，8点入座，8点40就想赶人走，咁赶客啲人都唔会再加单啦。食咁少嘢已经909蚊，早知出返去食算。同埋都唔知啲调味料盘摆咗几耐，啲职员执完枱就会即刻摆好枱，下一位客人唔会知佢系几时执，食物安全有忧虑。…查看更多

如果是牛马，可以来吃。把这里当饭堂只为填饱肚子。如果是来享受美美的晚餐，我劝你拣个第二间餐厅。19:01在被带入位时，就被告知20点前要交台。从来没吃过那么离谱的餐厅，一般都是说75分钟交台，这个直接是几点前，请问是有那么严苛的标准吗？隔离台那个讲普通话的人从我们进去前就在用餐，一直到我们离开都还在餐厅坐著。是区别对待每位顾客是吧？20:02准时过来催埋单，只是在吃甜品前去上了个厕所，回来刚坐下还没开始吃甜品，就被要求埋单，刚买完单是20:03:32，然后开始食甜品，过了2分钟（20:05）服务员过来催交台。嘴脸不要太难看！顾客在用餐期间去厕所的时间都是挤出来的，你们不要太过分！本身order嘅就系set套餐，很多道，食用完立即又上下一道菜，牛马都冇食得咁窘迫。只不过是在食完最后一道菜后（甜品上之前去了个5分钟嘅厕所）回来就立刻让埋单，然后埋完单2分钟后就被要求交台。换言之顾客要在2分钟内食完甜品，你们自己听听合理咩？…查看更多

短说：事隔唔够一年，呢间餐厅嘅服务水准竟然由昔日嘅高质，直落无水花，变到同茶记不相伯仲。而依家嘅质素根本配唔上呢个价位，出面有更多更好既选择。未嚟过嘅人：不建议。再想嚟嘅人：做好心理准备价钱与服务水平不相称。TLDR;In less than a year, the service level at this restaurant has shockingly dropped from its former high standard to one that barely beats that of a local no-service diner. The current quality simply does not justify its price range, you don’t get what you pay for in here and there are plenty of far better alternatives out there.For newcomers: avoid this place.For those thinking of returning: brace yourself for an experience where the cost and service are completely out of sync.(Main content in English at the bottom)长话：寻日即兴想食烧肉，因为之前嚟过依间餐厅嘅两次体验都唔错——服务贴心、食物美味，所以决定碰下运气睇下即日有冇位可以嚟多次回味下。当日中午打电话预约五人晚餐，餐厅亦贴心安排咗特别嘅用餐时间同有两个烧个嘅座位，确保我哋可以坐得舒服同一齐享受烧肉嘅乐趣。然而，入座落单后侍应先告知我地两个炉中，靠内侧嘅喺坏嘅，只可以用最靠外面𠮶部炉。即刻同侍应反映两个问题：* 如果想坐得宽动啲，就要两个人负责烧晒所有人嘅食材；* 如果想每个人都可以参与烧肉，则必须将五人挤埋一齐，空间就显得好狭窄。侍应同经理咨询完后供一个替代方案，可以安排更换到四人座位，但就会坐位好迫。无奈之下，我哋选择咗保持原位，全程只有两人烧，其他三位坐喺到等食，豪无烧肉体验。除咗以上不便，用餐时嘅体验更加突显出依间餐厅嘅服务水平与餐厅收费严重不匹配相比过往嘅高质体验，情况真喺天壤之别，不知所谓，具体问题包括：* 当我哋同侍应反映坏炉问题，侍应咨询经理后只喺匆匆传话。经理未马上亲自解释或提供解决方案，不禁令人怀疑经理是否称职，狠心将侍应当做挡箭牌敷衍应付客人。作为顾客得番两个选择，而我地系选择咗后者：    * 为难个侍应，要求经理出现再次提出豪无帮助既解决方案，继而离场另觅餐厅    * 无奈接受继续用餐，可能结果冇想像中咁差* 侍应一直备待命在旁但却未能留意我地嘅酱汁已用完，用完都好一断时间需我哋提醒先识换* 侍应主动提醒准备更换烤网，但提醒完后唔见咗人，令我地停低干等几分钟，最后忍唔住只好揾另一位侍应帮手换更令人气愤嘅喺，其实个炉早已故障，餐厅亦一直知情。当初接听电话时完全可以如实告知顾客，若早知情况，我早已另作安排而不会强求。或者入座前如实告知顾客，若早知情况，我唔会因为已经落单，有所顾忌选择离场。可惜经理（同为电话接听者）由头到尾选择刻意隐瞒，等到问题暴露后经理却无能力提供合理处理方案，呢种为了当晚生意额而置声誉于不顾嘅做法，唔单止反映出目光短浅嘅心态，更因彻头彻尾缺乏诚信而令我极度反感同失望。依一间不知所谓嘅餐厅根本唔配喺香港继续生存。其实原本打算多叫几轮，结果第一轮未完就已埋单转场再食过，由预算既人头过千变埋单人头六百。但食得唔过瘾又唔饱，成肚装既只有一肚不满与失望。恭喜寻晚成功赚到我地嘅钱，同时帮我哋落定决心以后绝对唔会再返嚟。Main content:Yesterday, on a whim, I decided to revisit because my previous two experiences had been pleasant—with attentive service and high quality food. I thought I’d try my luck and see if there was a table available that day to relive that experience. At noon, I called to book a dinner for five, and the restaurant even kindly arranged a special dining time along with a table featuring two grills, ensuring that we could all sit comfortably and enjoy the barbecue together.However, after seating and placing our order, the server informed us that out of the two grills, the one on the inner side was broken—leaving us with only the outer grill. We immediately raised two concerns:- If we wanted to have be seated comfortably with enough arm rooms, then only two people could handle grilling and for everyone.- If we wanted every person to participate in the grilling, then all five of us would need to cram together in a very confined space.After consulting with the manager, the server offered an alternative: switch to a table for four. However, that option meant even less space. Reluctantly, we chose to stick with our original seating arrangement. As a result, only two of us got any grilling time while the other three simply sat around waiting for food, missing out on the barbecue experience entirely.On top of these inconveniences, the dining experience made it even more apparent that the restaurant’s service level is grossly mismatched with its pricing.Compared to the high-quality experiences in the past, the difference is night and day—and utterly baffling.Specific issues included:- When we reported the malfunctioning grill, the server, after consulting with the manager, only passed along a hurried message. The manager did not even consider taking the initiative to come over personally to explain or offer a workable solution, which made us question his competence. It appeared he was coldly using the server as a scapegoat to brush off our concerns. We were left with only two options as customers:  - Inconveniencing the server further—demanding the manager provide the known but unhelpful solution and then leaving to seek another restaurant.  - Reluctantly continue dining, hoping that the outcome might not be as bad as anticipated.- The server, who was supposedly on standby, failed to notice that our sauce had run out—requiring us to remind him after a noticeable period.- Although the waitress proactively reminded us the need to change the grill net, she disappeared for several minutes after her reminder, leaving us waiting idly until we eventually had to seek assistance from another server.What was even more infuriating is that the grill had been faulty all along, and the restaurant was well aware of it.They could had frankly informed us when taking our reservation on the phone. Had we known the truth earlier, I would have arranged to dine elsewhere rather than insist on coming here, and maybe revisit in another time.They could had frankly informing us before seating, of which would had prevented the awkward predicament of the customer choosing between remaining or leaving after placing our order.Instead, the manager, the very same person who took our reservation over the phone, chose to conceal the problem deliberately from the beginning.By the time the issue was exposed, the manager was incapable of providing a reasonable solution.This blatant prioritization on that night’s sales over reputation is utterly indefensible, this approach not only shows a short-sighted mentality, their lack of integrity disgusts me and leaves me extremely disappointed.Originally, we planned to order several rounds, but we ended up paying the bill and moving on to another establishment upon finishing the first round. What was meant to be a well over a thousand per person budget ended up being a mere six hundred each. Not only was the meal unsatisfying and leaving us hungry, but it also filled us solely with a deep sense of dissatisfaction and disappointment. Congratulations on successfully pocketing our money last night—and inadvertently sealing our decision of never to return.…查看更多

生日当然要食好啲，我地拣左最贵既餐，有专人帮我地烧肉，餐厅有准备围身，著白色衫都唔怕整污糟👍🏻套餐有10道菜，食哂都真系几饱🤩牛肉选用日山和牛，口感果然一流有入口即溶既感觉，配菜有些酸汁或渍物可以解腻，配合得很好！服务都非常好🥰光头哥哥帮我地细心介绍每道食物，又推荐我哋加埋啲咩配料去食👍🏻帮我地烧既肉都烧得岩岩好！仲每道菜都帮我地换碟，超级细心🫶🏻最后食甜品时更耐心帮我地影相，体验很好！下次一定会再返嚟食😊…查看更多

📍焼肉而今 by 富小路やま岸, 尖沙咀📍〰️〰️〰️〰️〰️𝗬𝗔𝗠𝗔𝗚𝗜𝗦𝗛𝗜 𝘀𝘁𝘆𝗹𝗲 𝗨𝗻𝗶𝗸𝘂 𝗗𝗼𝗴 而今海胆A5黑毛和牛热狗🌭️ ($𝟮𝟵𝟬)紫菜上面夹住饭, 海胆, 同即刻系你面前烧既牛🥰本身仲有块紫苏叶不过我唔食所以拎走左～几样野加埋一齐就系好味 但如果有多d海胆就好了._.𝗦𝘂𝗽𝗿𝗲𝗺𝗲 𝗔𝟱 𝗪𝗮𝗴𝘆𝘂 𝗕𝗲𝗲𝗳 𝗬𝗮𝗸𝗶𝗻𝗶𝗸𝘂 𝗣𝗹𝗮𝘁𝘁𝗲𝗿 𝗦𝗲𝘁 极上A5黑毛和牛烧肉盛合定食🐄 ($𝟰𝟴𝟬)𝗣𝗿𝗲𝗺𝗶𝘂𝗺 𝗔𝟱 𝗪𝗮𝗴𝘆𝘂 𝗦𝘁𝗲𝗮𝗸 𝗬𝗮𝗸𝗶𝗻𝗶𝗸𝘂 𝗦𝗲𝘁 A5黑毛和牛牛扒烧肉定食🥩 ($𝟱𝟱𝟱)唔同部位既牛食落有唔同味同质感😆 但我个人最钟意系薄烧～牛味重得黎又有入口即溶既感觉😝〰〰️〰️〰️〰️💖8.4/10 🏠尖沙咀梳士巴利道18号Victoria Dockside K11 Musea6楼603号舖…查看更多