First off, the atmosphere inside the restaurant is incredibly cramped. It was difficult to even walk to my table, as I had to squeeze through narrow spaces between tables. Once seated, I was immediately struck by the noise level. It was so loud inside that I couldn’t even hold a normal conversation with my friend sitting right across from me. Not a great start, but I hoped the food and service would make up for it.
Sadly, the service didn’t improve. The staff delivering the dishes were fine, but the real problem was with the cashier. I tried to pay with Apple Pay, but Mrs. Ho at the cashier counter was rude and dismissive when I asked if I could use it. She said only physical cards were accepted, and when I asked why, she responded by saying I was causing her trouble. When I requested a receipt, she initially refused, only to later reveal that the restaurant still uses an outdated card machine that doesn’t support contactless payments.
I find it completely unacceptable that in 2025, a restaurant in Hong Kong would not have an updated payment system, especially considering how common contactless payments are nowadays. What’s even worse was the attitude I encountered from Mrs. Ho. It was as though she couldn’t care less about providing any kind of customer service. Her behavior made my visit far worse than it needed to be.
Overall, this experience was terrible. Between the cramped space, poor service, and outdated payment system, I won’t be returning. It honestly made me reconsider my entire trip to Hong Kong. I would strongly recommend avoiding this restaurant if you're looking for a pleasant dining experience.